Directly responsible for leading of region residential sales team. Develops and implements new customer acquisition strategies. Responsible for Multiple State Territory.
Maintains key customer relationships. Interacts and partners with National Accounts Team to maximize local revenue fulfillment from National Accounts agreements. Trains and familiarize residential sales reps with established policies and practices to ensure the team is equipped with the product knowledge, CRM sales system understanding and selling-skills.
Assist residential sales reps with complex sales negotiations. Works with Operations Regional Vice President and General Managers to drive revenue completion, customer satisfaction and resolve customer issues in a timely manner.
- Directly responsible for managing the day to day activities of residential sales team for the region.
- Develops and implements customer growth strategies.
- Maintains key customer relationships.
- Manages and leads the residential sales team.
- Trains and familiarize residential sales reps with established policies and practices to ensure the team is equipped with the product knowledge, understanding of CRM sales systems, and Top Down and Segment selling-skills.
- Assist residential sales reps with complex sales negotiations. Works with Regional VP and General Managers to drive customer satisfaction and resolve customer issues in a timely manner.
- Proven leadership experience directing multi-state market sales teams
- Organizational Savvy – Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
- Attracts Top Talent – Attracting and selecting the best talent to meet current and future business needs.
- Develops Talent – Developing people to meet both their career goals and the organization’s goals.
- Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Financial Acumen – Interpreting and applying understanding of key financial indicators to make better business decisions.
- Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement; Working understanding of CRM Sales Systems.
- Bachelor’s degree and 5-7 years sales experience or equivalent combination of education and experience.
- Sales Management experience required
- Valid, permanent driver’s license from state of residence. Current liability auto insurance required.
- Negotiation and influencing skills; Experience in Segment Selling
- Knowledge of sales and marketing principles, practices and methodologies
- Business and financial acumen
- Proven track record achieving New Customer Acquisition in B2B Market
- Direct experience managing sales associates across multi-state markets
- Ability to mentor, train and develop others
- Organizational, project and process management and leadership skills
- Written and verbal communication skills, including delivering presentations
- Business process analysis skills
- Attention to detail and quantitative analytical skills
- Working Knowledge of CRM Sales Systems
- Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Ability to travel within assigned region
- Sit, stand and walk
- Use hands and arms to handle, feel or reach
- Speak and hear
- Use close vision abilities
- Lift or move up to 25 lbs.
- Stoop, kneel, crouch or crawl
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed