GTM Strategy & Operations, Strategic Programs

OpenAI's Go-To-Market (GTM) organization helps customers adopt and scale our AI products. As the business grows, we are looking for a strategic operator to lead high-impact GTM programs that improve execution across the organization.

In this role, you will partner with leaders across Sales, Product, Marketing, Product Marketing, Operations, Enablement, Finance, and Communications to drive complex cross-functional initiatives from strategy through execution. You will bring structure to ambiguity, align stakeholders around shared priorities, and build repeatable operating mechanisms that help the business scale.

- Lead high-priority GTM programs, including product launches, sales plays, customer initiatives, and other strategic cross-functional efforts.

- Build program plans, operating cadences, governance, and executive communications that keep teams aligned and accountable.

- Partner with GTM leadership to prioritize initiatives, identify risks, and drive execution against company goals.

- Develop data-driven insights using pipeline, productivity, customer, and field signals to inform decisions and improve program outcomes.

- Build scalable processes, planning mechanisms, and operating rhythms that improve how cross-functional programs are executed.

- Influence stakeholders across GTM, Product, Marketing, Finance, and Operations to deliver measurable business impact.

- 8+ years of experience in GTM Strategy & Operations, Business Operations, Program Management, Management Consulting, Product Marketing, or a related field.

- A track record of leading complex cross-functional initiatives from strategy through execution.

- Strong analytical and problem-solving skills, with the ability to bring clarity to ambiguous business challenges.

- Excellent stakeholder management and communication skills, with experience influencing senior leaders across functions.

- Ability to thrive in a fast-paced environment, manage competing priorities, and drive results with a high degree of ownership.

- Experience in high-growth SaaS, AI, platform, or enterprise technology companies.

- Experience building operating models, planning cadences, launch processes, or executive reporting.

- Familiarity with enterprise GTM organizations, product launches, customer engagement programs, or product-led growth.