Senior Product Manager, Core Fraud Services

What you'll do: Product Delivery & Execution: - Own Model Factory as a product, ensuring operational excellence while designing and improving systems that enable seamless customer adoption of the latest fraud intelligence. Continuously enhance model performance and manage the end-to-end model lifecycle, defining how AI and human oversight work together to deliver scalable, high-quality outcomes. - Manage and scale cross-fraud services like name matching and address validation, guaranteeing global consistency, high availability, and low-latency performance. - Lead the technical enablement for Score add-ons such as Graph Intelligence and Signals, architecting these core components for maximum reuse across Socure's platform. - Apply structured product frameworks (e.g., RICE, Kano, JTBD, Opportunity Solution Tree) to drive data-based prioritization and tradeoff decisions. - Develop clear product requirements, acceptance criteria, and success metrics to support precise engineering execution. - Partner with Engineering and Data Science to ensure timely delivery and high quality of graph and signal-based features.

Integration & Value Realization: - Identify and execute opportunities to natively integrate graph insights into existing fraud and risk products, increasing detection rates and reducing false positives. - Collaborate with dependent teams to ensure seamless data flows, strong operational performance, and measurable customer value from graph-based systems. - Define and monitor KPIs for signal precision, system latency, and contributions to model accuracy.

Customer-Centric Problem Solving: - Conduct ongoing customer discovery and feedback loops to validate hypotheses and inform product direction. - Work with Customer Success and Sales Engineering to understand workflows and optimize usability. - Distill technical insights into actionable product value propositions for internal and external stakeholders.

Collaboration & Cross-Functional Alignment: - Collaborate closely with Data Science, Engineering, and allied product teams to ensure consistent, platform-wide integration of graph and signal intelligence. - Work with Product Marketing, Product Operations, and Account teams to produce documentation, release notes, and enablement materials that showcase product value. - Support quarterly planning and transparent communication on tradeoffs, outcomes, and progress.

Required

Qualifications: - 5+ years in Product Management - specifically for platform systems, infrastructure, or core services in high-scale B2B API or ML/AI environments. - Demonstrated track record delivering technical products end-to-end, shipping on time, and iterating based on impact. - Technical expertise developing AI/ML-powered products, data platforms, or decisioning systems.

Ability to closely partner with engineering and data science teams. - Proven strategic thinking and ability to develop and execute multi-year product roadmaps aligned to market and business objectives. - Strong cross-functional collaboration and communication skills, including alignment across remote teams and diverse stakeholders. - Demonstrated ability to drive innovation using client feedback, market insights, and industry trends. - Excellent verbal and written communication, with comfort engaging with executive leadership and external partners. - Willingness to travel 10-15%.

Preferred

Qualifications: - Experience building products for fraud, identity verification, risk, cybersecurity, fintech, payments, or financial services. - Client-facing experience within financial services, fintech, or government sectors. - MBA or advanced degree in Computer Science, Engineering, or related field. - 2+ years building B2B self-service products designed for both end customers and internal product users. - Strong user-centric product practices, with the ability to work hand-in-hand with Designers and Engineers. - Outstanding influence and cross-functional collaboration skills, with an ability to create clarity and drive focus.

Note: We cannot provide Sponsorship at this time. You must be located in one of our talent hubs: SF, NY or Seattle. Socure is an equal opportunity employer that values diversity in all its forms within our company.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process-including interview or onboarding support-please reach out to your Socure recruiting partner directly.

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