Early Career Product Operations Rotation Program

- Rotate through three key teams over 24 months (~8 months each)

- Incident Resolution: Identify, triage, troubleshoot, and, as necessary, escalate incidents affecting health and performance of deployed air defense assets to expeditious resolution.

- Root Cause Analysis: Initiate root cause analysis of specific incidents and produce trend analyses of aggregated incident data to facilitate follow-on investigation and root cause corrective action (RCCA) by product engineering teams.

- Data Analysis & Decision Support: Identify, record, analyze, and communicate data and trends relevant to the health and performance of assets to facilitate decision-making by cross-functional stakeholders across mission operations, technical operations, deployment operations, and product engineering teams.

- Fleet Sustainment: Collaborate with various cross-functional teams to continuously sustain and modernize our fleet of deployed systems through proactive hardware and software maintenance and upgrades.

- Project Management: Execute project work focused on enhancing the scalability of our fleet sustainment processes and infrastructure.

- Self-starter with a record of high achievement in multiple domains

- Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning

- Excellent written, visual, and verbal communication skills

- Eligible to obtain and maintain an active U.S. Secret security clearance

- Willingness to work non-standard hours and weekends as needed

- Bachelors degree in a STEM field and/or previous technical work experience

- 1-2 years of experience in any or several of the following sectors: government agency, military, defense, consulting, manufacturing