Requirements: TS SCI Eligible and ability to pass CI polygraph
Description: We are seeking a Field Service IT Engineer to support the installation, configuration, and maintenance of networking and communications equipment at government customer sites. This role requires a hands-on technical professional who is comfortable traveling to customer locations, working in highly sensitive operational environments, and performing both IT/networking tasks and light general contracting work required to complete field installations.
The ideal candidate has experience installing Ethernet and fiber-based networking infrastructure, mounting and securing equipment, building or modifying enclosures, performing basic electrical work, and completing site-ready installations in accordance with customer requirements, safety standards, and project timelines.
- Travel to government customer sites to install, configure, test, and troubleshoot networking and communications equipment.
- Install and terminate Ethernet and fiber optic cabling, including patch panels, switches, routers, media converters, transceivers, and related network infrastructure.
- Perform physical installation tasks including equipment mounting, rack and enclosure setup, cable routing, labeling, grounding, and securing hardware.
- Conduct light general contracting work as needed to support installations, including basic electrical work, drywall modification or repair, conduit placement, enclosure creation, and wall or ceiling penetrations.
- Build, modify, or install protective enclosures, cabinets, racks, and mounting solutions for network and communications equipment.
- Verify connectivity and performance of Ethernet and fiber communication links using appropriate test equipment and troubleshooting methods.
- Support network equipment configuration, including IP addressing, VLANs, routing basics, switchport configuration, and device validation.
- Read and interpret site drawings, network diagrams, wiring diagrams, installation plans, and technical documentation.
- Experience as a Field Service Engineer, Network Technician, Low Voltage Technician, Systems Installer, IT Infrastructure Technician, or similar hands-on technical role.
- Strong knowledge of Ethernet networking, including copper cabling, RJ45 termination, patch panels, switches, routers, IP addressing, VLANs, and basic network troubleshooting.
- Working knowledge of fiber optic communications, including single-mode and multi-mode fiber, LC/SC connectors, SFP/SFP+ modules, fiber patching, light levels, and fiber testing concepts.
- Experience installing and configuring networking equipment such as switches, routers, firewalls, wireless access points, media converters, and rack-mounted devices.
- General contracting experience, including basic electrical work, drywall work, equipment mounting, conduit routing, enclosure fabrication or installation, and site modification.
- Ability to use hand tools, power tools, cable testers, fiber testers, tone generators, multimeters, labelers, and other field installation equipment.
- Identify access points and plans to support network collection based on requirements.
- Stay on the leading edge of new collection technologies and methods.
You’ll work closely with end-users to identify requirements, conceptualize capabilities, and drive collection efforts.
- General tradesman skills (drywall, electrical, HVAC, plumbing)
- Understanding of construction sites and construction projects
- US Citizen with TS SCI eligibility and ability to pass CI polygraph
- Associate’s degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, Mechanical Engineering, Civil Engineering, Cyber Operations, Computer Networks, Cybersecurity, Information Security, and Information Assurance from an accredited university/college, and/or a Trade Certification/License. AND 7+ years of experience OR
- Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, Mechanical Engineering, Civil Engineering, Cyber Operations, Computer Networks, Cybersecurity, Information Security, and Information Assurance from an accredited university/college AND 4+ years of experience OR
- Master’s degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, Mechanical Engineering, Civil Engineering, Cyber Operations, Computer Networks, Cybersecurity, Information Security, and Information Assurance from an accredited university/college AND 2+ years of experience
Salary range: $136,000 to $184,320 with ability for overtime
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. The final salary offer will be determined after a thorough review of the candidate's background and alignment with the role.