Field Service Technician - Inspection

At JBT Marel, what we do matters , we know that the contribution of our employees leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

The Field Service Tech (FST) is the front-line field service representative and is responsible for fulfilling the customer's expectations during on-site activities. The FST is experienced in JBT Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process.

The FST may mentor junior FSTs and provide basic training.

• Provides outstanding service in troubleshooting, repair, installation, maintenance, and customer training for Marel machinery at client sites. This involves preparing for service activities, offering aftercare for new installations, staying in regular contact with the customer, and reporting on progress.
• You will report to the Field Service Manager
• Extensive travel within the allotted territory
• Must be able to lift up to 50lbs.

• Mechatronics experience with several years of electronic troubleshooting skills
• Knowledgeable in customer service principles and processes, including assessing customer requirements, ensuring service quality, and evaluating customer satisfaction levels.
• Customer face-to-face interaction skills and commercial service skills

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• Social perceptiveness

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• Technical competence in an engineering discipline
• Solid knowledge and experience with common business applications such as MS Outlook, Teams, Excel, etc.
• Have a good command of the English language.
• Must have or obtain a US Passport
• Valid US drivers' license with insurable driving record.

• Industrial electrical certificate.
• Poultry industry experience.

• You must be authorized to work in the US without sponsorship now or in the future.

• This position is fully remote and we ask that you travel approximately 75% of the time.

The estimated annual salary range for this role is $30-$45 an hour. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience.

Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.

As a JBT Marel employee you are expected to respect internal rules and actively contribute to the delivery of the corporate Safety policy and guidance to ensure JBT Marel is a safe place to work.

In partnership with our customers we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. JBT Marel's core values are: Unity, Innovation and Excellence.

JBT Marel uses technology‑assisted tools, including artificial intelligence (AI), to support the review of applications.

These tools help our recruiting teams identify skills and experience relevant to the role based on job‑related criteria.

All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent, and inclusive hiring practices globally.