Lexington, Kentucky, United States of America Extraordinary Care. Extraordinary Careers.
Guardian Pharmacy of Kentucky, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in
Why Guardian Pharmacy of Kentucky? We’re reimagining medication management and transforming care.
As a key member of the local management team, assist in achievement of budget through sales to new clients, increasing sales to existing clients. Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed.
Attributes Required:
- Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
- Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
- Relational – ability to build relationships with business unit management and become “trusted advisor”
- Strategy and Planning – ability to think ahead, plan and manage time efficiently
- Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
- Team Oriented – ability to work effectively and collaboratively with all team members
Essential job functions (include the following):
- Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy
- Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served
- Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution.
- Maintain customer relationships and perform as an “expert” advisor to facilitate problem-solving with the goal of 100% customer retention
- Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service
- Responsible for the training of new facility staff during start up
- Assist in data collection of new facility start-ups to ensure smooth and error free start up
- Provide consulting services to customers to assist in compliance
- Provide in-service training to customer staff as needed
- Participate in marketing efforts to potential customers
- Actively participate in local association meetings related to assisted living/long term care facilities
- Required to work in pharmacy operations on an as needed basis, providing assistance in the areas of medical records and order entry
- Other essential functions and duties may be assigned as needed
- High School Diploma or GED required; Bachelor’s degree preferred
- Pharmacy Technician license/certification/registration (per state requirement) preferred; National Certification preferred (PTCB)
- Excellent customer relations skills and ability to build strong customer relationships
- Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
- Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Work Environment:
- Requires up to 75% travel, by air and ground
- Ability to work flexible hours