The Bartender is responsible for preparing and serving high-quality beverages in a fast-paced, guest-focused environment. This role delivers exceptional service by crafting drinks to standard recipes, engaging guests with professionalism and energy, and maintaining a clean, organized, and fully stocked bar. The Bartender contributes to revenue growth through product knowledge, upselling, and creating a memorable guest experience.
- Prepare alcoholic and non-alcoholic beverages for guests and service staff following standardized recipes and proper portion control
- Ensure consistency, quality, and presentation of all beverages
- Interact with guests in a friendly, professional manner to create a welcoming and engaging atmosphere
- Provide knowledgeable recommendations on wine, beer, spirits, and cocktails
- Upsell food and beverage items to enhance the guest experience and maximize revenue
- Accommodate special requests and dietary considerations when possible
- Set up, stock, and maintain the bar with all necessary products, including liquor, wine, beer, mixers, garnishes, and glassware
- Perform opening and closing duties in accordance with standard operating procedures
- Maintain a clean, organized, and sanitary bar area at all times
- Accurately process cash, credit card, and room charge transactions
- Balance cash drawers and complete end-of-shift reports, including tip distribution
- Monitor inventory levels and complete requisitions as needed
- Participate in opening and closing inventory counts
- Follow all food safety, sanitation, and health department regulations
- Adhere to all alcohol service laws and ensure responsible service at all times
- Follow all company safety policies, including proper use of PPE and compliance with HAZMAT procedures
- Report unsafe conditions, equipment issues, or incidents promptly
- Maintain reliable and punctual attendance
- Clean and sanitize bar equipment, glassware, and work areas
- Ensure minors and intoxicated guests are not served alcohol
- Resolve guest concerns within scope of authority; escalate when necessary
- Report unusual incidents, safety concerns, or suspected theft
- Support team members and assist with additional duties as needed
- Minimum 2 years of bartending experience; hotel or resort experience preferred
- Strong knowledge of beverage preparation, including cocktails, wine, beer, and spirits
- Familiarity with food service standards, guest relations, and etiquette
- Excellent communication and interpersonal skills with a guest-first mindset
- Professional demeanor with the ability to handle sensitive situations discreetly
- Basic math and cash handling skills
- Experience with POS systems
- Strong organizational skills and ability to multitask in a fast-paced environment
- Ability to read, write, and communicate effectively in English
- Must be at least 21 years of age
- RBS certification (or ability to obtain upon hire)
- Valid Food Handler’s Card (or ability to obtain within 30 days)
- Availability to work flexible schedules, including weekends and holidays
- Prolonged standing and walking in a high-energy environment
- Frequent lifting and carrying (up to 50 lbs), including kegs, cases, and bar supplies
- Reaching, bending, stooping, and repetitive hand movements
- Exposure to hot, cold, and noisy environments, including kitchens and bar areas
- Handling glassware, sharp tools, and cleaning chemicals
- Working in crowded, fast-paced, and confined spaces
This job description is not intended to be all-inclusive.
Duties and responsibilities may be modified as needed to meet business demands. Management reserves the right to assign or reassign duties and provide reasonable accommodations where appropriate.