Customer Care Rep.

Regional Business Development Manager

Full-time · Bedford Park, Il (W. 65th Street, USA)
✓ Verified live on the employer's own system · added 37 days ago
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Mid-level · 5+ yrs exp

Requirements

Education: Bachelor's degree or related field

Experience: 5+ years

Skills & tools

OperationsSalesFinancial AnalysisSalesforceManagementProcess ImprovementMarketingMaintenance
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Full job description

Collaborate with regional Operations, Finance, and cross-functional leaders to architect and execute data-driven retention strategies while accelerating sales funnel growth. Consistently deliver/exceed revenue and EBITDA targets through rigorous forecasting, planning, performance discipline, and strategic resource alignment, empowering stakeholders to scale profitable growth across local and regional markets.

The position demands a highly self-directed leader who independently plans, executes, and optimizes travel to drive measurable business outcomes.

  • Achieve annual sales, revenue, EBITDA, and other growth goals and objectives including existing portfolio growth and new logo acquisitions
  • Consistently manage funnel opportunities and lead generating activity in SalesForce
  • Develop and oversee new business strategies to expand pipeline opportunities
  • Organize formal Quarterly Business Reviews (QBRs) with key portfolio and identify continuous improvement opportunities and ensure customer satisfaction
  • Communicate continuous improvement and network optimization opportunities to customers
  • Plan and forecast sales revenue, gaps, and other targeted areas impacting the business
  • Understand in-country and local regulations, as well as competitive market landscape to make informed decisions on regional marketing plans to ensure revenue growth across all products, services, and facilities
  • Negotiate contracts between appropriate parties
  • Support VP, Business Development with sales initiatives and implementation
  • Bachelor's degree in Business, Sales, Marketing, or related field; or equivalent training in Business or Sales Management
  • 5+ years experience in sales and/or sales management; preferably in business-to-business; food or logistics experience strongly preferred
  • Previous experience in all aspects of Supplier Relationship Management including prospecting, selling and closing new business
  • Ability to gain deep knowledge of the entire suite of company’s service offerings and utilize it to maximize sales opportunities during customer solutioning
  • Proficient in CRM tools (Workday, Salesforce, etc.)
  • Excellent verbal and written communications skills with the ability to interact with internal and external customers
  • Ability to lead discussions, make presentations and deliver technical results to a non-technical audience
  • Excellent problem solving, critical thinking and decision-making skills
  • Ability to travel up to 50%
  • Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
  • Ability to work a flexible work schedule and shift, including weekends if needed

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