Insomnia Cookies

Assistant Store Manager

Full-time · Cleveland, OH (East)
✓ Verified live on the employer's own system · added 74 days ago
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Junior · 1+ yr exp

Requirements

Experience: 1+ year

Skills & tools

OperationsManagementTeam LeadershipAdministrativeInventory ManagementCleaningFood Safety CertCustomer Service

Benefits — mentioned in this posting

Health, dental & visionWellness & perksPaid time off
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Full job description

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.

This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.

Operational Execution

  • Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
  • Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
  • Support ordering, inventory accuracy, and shrink control
  • Assist in schedule creation and labor execution to meet operational targets

Talent & Team Development

  • Support recruiting, interviewing, onboarding, and training of new staff
  • Deliver consistent coaching and real-time performance feedback
  • Hold team members accountable to standards while reinforcing a growth mindset culture
  • Ensure onboarding and training programs are executed to company standards

Leadership & Ownership

  • Manage bakery operations independently in the absence of the BOM
  • Model urgency, accountability, and operational discipline
  • Partner with BOM and Area leadership to identify operational gaps and implement solutions
  • Maintain continuity of operations during leadership transitions or staffing shortages
  • Other duties as assigned

WHAT SUCCESS LOOKS LIKE:

  • Able to independently execute all BOM-level administrative and operational tasks
  • Bakery is fully staffed, trained, and operating at high standards
  • Strong culture of accountability and consistency
  • Acts as a reliable operational leader during any coverage scenario
  • Demonstrates clear readiness and upward mobility toward a BOM role

QUALIFICATIONS & EXPERIENCE:

  • 1+ year leadership experience in restaurant, retail, or hospitality operations
  • Strong operational discipline and attention to detail
  • Ability to coach and develop hourly team members
  • Comfortable working in fast-paced, high-volume environments
  • Ability to perform all bakery roles during peak business periods
  • Strong communication and problem-solving skills

SWEET POSITION PERKS:

  • Competitive pay + bonus eligibility
  • Medical, dental, vision & pet insurance
  • Paid vacation + wellness days
  • Career development pipeline into BOM leadership
  • Free cookies every shift
  • Fun, fast-paced team culture

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This posting was published by Insomnia Cookies on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.