Operations Advisor - Trade Settlement

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As an Operations Advisor within PNC's within the PNC Asset Management Investment Office organization, you will be based in Cleveland, OH or Philadelphia, PA.

In this role you will be the liaison between the traders, brokers, and custodians to ensure trade settlement.

- Must have experience and understanding of the investment flow process - Charles River, CTM, Advent Portfolio Exchange (APX), and DTCC experience is preferred - Strong attention to detail and strong communication skills

- Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met. - Establishes and monitors process performance measurements and business impact. Prepares performance statistics and reports for internal stakeholders and senior management. - Monitors the production workflow and assists team members with escalated process issues.

Independently identifies and resolves exceptions and serves as a point of escalation. - Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes. - Ensures the business adheres to policies, procedures and regulatory standards.

Independently resolves compliance issues and drives risk mitigation activities.

- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)

Competencies Accuracy and Attention to Detail, Consulting, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures

Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Generally, this opening is expected to be posted for two business days from 06/26/2026, although it may be longer with business discretion.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.

Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.