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Ability to sell across a variety of product categories
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Ability to cultivate high-end customers and patrons, creating sales and membership opportunities
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Maintain a thorough knowledge of Met Shop products and promotions
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Stay informed of merchandise campaigns, promotions and store activities
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Actively work to maintain visual displays including accurate signs, price tags, and collections
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Keep the selling area, registers and stock area clean and well maintained
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Ring on the register, report and handle all required transactions, issue receipts and pack merchandise in the proper manner
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Adhere to all policies and programs contained in the Employee Handbook
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Stay informed of store standards, practices and routines and work accordingly
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As assigned assist in the training of new sales associates
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Must fulfill scheduled obligations or find a replacement in a timely manner (subject to the approval of the store manager)
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Perform other retail associate duties as directed including but not limited to:
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Assisting with product or purchasing related administrative tasks on an as-needed basis in the merchandising office
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Other activities needed to operate the store and web business
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Ability to lift up to 50 lbs.
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Strong math skills – with a knowledge of retail math desired
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A love of the opera and a strong knowledge of opera composers, performers, works and recordings
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Sales Associates are responsible for achieving daily sales goals while providing exceptional customer service. Sales Associates assist our guests with gifts and purchases at the Met Opera Shop, online, or via our special order service. They are thoughtful, engaging, knowledgeable and energetic.
In addition, to superior selling and exceptional customer service skills, the Associate is an ambassador for the Metropolitan Opera and as such, creates a lasting and memorable impression of the opera house.
The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.
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This posting was published by The Metropolitan Opera on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.