The Metropolitan Opera

Sales Associate, Part-Time

Part-time · Lincoln Center - New York, NY
✓ Verified live on the employer's own system · added 117 days ago
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SalesRetail SalesCustomer Service
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Full job description

Responsibilities

Ability to sell across a variety of product categories

Understand and execute on up-selling and cross-selling  

Ability to cultivate high-end customers and patrons, creating sales and membership opportunities

Provide excellent, engaging and thoughtful customer service  

Maintain a thorough knowledge of Met Shop products and promotions

Stay informed of merchandise campaigns, promotions and store activities

Actively work to maintain visual displays including accurate signs, price tags, and collections

Restock and replenish the selling floor  

Keep the selling area, registers and stock area clean and well maintained

Ring on the register, report and handle all required transactions, issue receipts and pack merchandise in the proper manner

Stay current with Met Opera productions  

Adhere to all policies and programs contained in the Employee Handbook

Stay informed of store standards, practices and routines and work accordingly

Answer phones courteously and promptly  

As assigned assist in the training of new sales associates

Communicate effectively with customers and co-workers  

Must fulfill scheduled obligations or find a replacement in a timely manner (subject to the approval of the store manager)

Perform other retail associate duties as directed including but not limited to:

Assisting with product or purchasing related administrative tasks on an as-needed basis in the merchandising office

Data entry on an as-needed basis   

Receiving merchandise   

Prepare orders for shipment  

Performing cycle counts   

Other activities needed to operate the store and web business

Selling floor work environment.  

Ability to work flexible hours.  

Ability to lift up to 50 lbs.

Requirements

Excellent selling skills  

Strong math skills – with a knowledge of retail math desired

A love of the opera and a strong knowledge of opera composers, performers, works and recordings

Friendly, outgoing, professional personality  

Prior experience in retail (music, luxury preferred)  

Excellent customer service skills  

Excellent communication skills  

Excellent written skills

Sales Associates are responsible for achieving daily sales goals while providing exceptional customer service. Sales Associates assist our guests with gifts and purchases at the Met Opera Shop, online, or via our special order service. They are thoughtful, engaging, knowledgeable and energetic.

In addition, to superior selling and exceptional customer service skills, the Associate is an ambassador for the Metropolitan Opera and as such, creates a lasting and memorable impression of the opera house.

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.

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This posting was published by The Metropolitan Opera on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.