Product Operations

This is a high-ownership product role. You’ll work directly with founders, and own real product surface area from day one.

You’ll go deep on how the product works by being close to our users — spotting patterns, fixing broken experiences, and turning scrappy workflows into scalable systems. You’ll be the connective tissue between customers, product, and engineering, translating frontline context into real product improvements.

We’re looking for someone sharp, curious, and product-minded — someone who wants to get in early, learn fast, and help build the future of Tailwind from the inside out.

- Get close to our users — understand their workflows, uncover friction, and help them succeed

- Turn repeated work into documentation, tooling, and new product that scales

- Synthesize customer feedback and usage patterns into clear, actionable product specs

- Help drive adoption of new features by making them easier to understand and easier to love

- Be a force multiplier- every problem you solve should stay solved

- 2–4+ years of experience in a fast-paced, analytical role (consulting, biz ops, early-stage startup, etc.)

- Product-minded: curious, systems-oriented, and always looking for ways to improve how things work.

- Comfortable with ambiguity and energized by figuring things out as you go.

- High user empathy- you genuinely want to make customer experiences faster, easier, and better.

- Experience collaborating with multiple cross-functional partners, including product and engineering teams.

- Interest in AI and how it’s reshaping modern workflows (hands-on experience is great, but not required).