Staff Product Manager

You’re an AI-native, experienced product manager who thrives in high-ownership environments and knows what it means to truly own a core product area. You’re energized by the full spectrum of the job — from iterating on live features to investing in greenfield 0→1 bets — and you have the judgment to know when to pursue each.

You’re comfortable in ambiguity, decisive under pressure, and relentless about customer impact.

- A product owner who has driven a core product area end-to-end — setting strategy and goals, building the roadmap, and delivering measurable outcomes

- Sharp on prioritization — you can look at a universe of possible bets and quickly identify what’s worth pursuing, what to cut, and why

- Skilled at right-sizing — you set appetite and scope work accordingly, balancing incremental improvements with bigger swings

- Impact and customer-obsessed — you keep the customer and business at the forefront, and know how to cut through the noise to focus on what truly matters to drive value

- AI-native in how you work — you use AI tools daily to move faster, think more clearly, and raise your own ceiling as a PM

- A strong cross-functional partner — you build trust with engineering, design, and partners, and know how to move a team forward with clarity and momentum

- A boundaryless builder — you prototype, automate, and ship using AI as your co-builder

This is an individual contributor role with significant scope and exposure. You will own a core product area and partner directly with our CEO and CTO to deliver product experiences that matter to the business and to our customers. You’ll:

- Own the strategy, roadmap, and execution for a portion of our core SaaS product — from iterating on existing features to defining and launching new ones

- Balance 0→1 product bets with high-leverage incremental improvements, knowing when to invest big and when to right-size

- Set appetite, scope accordingly, and hold your pod to a high bar on speed, quality, and customer impact

- Drive AI into the product in ways that genuinely improve outcomes for providers and families — not as a checkbox

- Define success metrics, track performance, and communicate progress and tradeoffs clearly to leadership

- Partner tightly with engineering and design to ship with urgency, unblock the team, and keep the pod focused on what matters

- Contribute to brightwheel’s product culture — raise the bar for product quality, velocity, and customer impact

We are open to a variety of backgrounds, but strong candidates usually bring:

- 5+ years of product management experience with meaningful ownership of a core product area

- Proven ownership of complex, cross-functional product initiatives with measurable outcomes

- Strong product judgment and prioritization — you know what to work on, what to cut, and can drive alignment while balancing speed, quality, and learning

- Deep comfort with product metrics, experimentation, and funnel analysis (SQL a plus)

- Excellent written and verbal communication skills, including with executive audiences

- A strong sense of ownership and bias toward action — you define the problem, you don't wait for it to be handed to you

- AI fluency in your daily workflow — you use AI tools to move faster, go deeper, and operate more like a full-stack product owner across discovery, design, and execution

- Experience building and shipping AI-powered product features (bonus)

- B2B SaaS background, especially in products with complex operational workflows (bonus)