Cala Health

Manager, Sales Operations

$100K–$135KFull-time · Remote
✓ Verified live on the employer's own system · added 52 days ago
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Mid-level · 4+ yrs exp

Requirements

Education: Bachelor's degree or related field

Experience: 4+ years

Skills & tools

SalesOperationsProject ManagementTeam LeadershipHiringAdministrativeManagementData Analysis

Benefits — mentioned in this posting

Remote / flexibleBonus / commission
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Full job description

Responsible for providing critical Sales Operations and Commercial Project Management leadership to support strategic planning, decision-making, and execution. The ideal candidate will have a proven track record in Sales Operations, delivering data-driven commercial insights and executing complex projects. This role requires a professional who can partner with all levels of commercial leadership to influence and drive successful business outcomes.

The expected base salary range for this remote position upon hire is $100,000 to $135,000. Individual base pay within this range is determined by a variety of good-faith factors, including localized market data, relevant experience, specialized skills and internal equity. Depending on the candidate's geographic location and local cost-of-labor market conditions, the baseline range may be adjusted accordingly.

This position is a base-salary-only role and is not eligible for variable commission or annual cash performance bonuses.

Applicants must be currently authorized to work in the United States on a full-time basis. Cala may sponsor applicants for work visas subject to external immigration counsel assessment.

AI Disclaimer: Cala does not permit the use of AI during interviews and technical testing so that we can property assess thought process and skillset.

  • Work closely with the VP, Sales and Therapy Success to strategize, plan, and provide timely solutions to support the commercial teams
  • Partner with leadership to ensure consistency, accuracy, and strategic alignment of deliverables
  • Collaborate with leadership to identify administrative processes and scalable solutions to support an expanding team
  • Represent leadership as needed in various forums, ensuring knowledge and assessment of topic as a key stakeholder and provide detailed updates of functional needs for follow-up
  • Analyze historical data and pipeline activity to project future revenue
  • Leverage market specific data to drive strategic business decisions that support the scaling of the Sales team
  • Identify key market opportunities through ongoing assessment of available data and emerging marketplace trends
  • Refine and adapt Sales processes for consistency and efficiency as the commercial organization scales
  • Review existing Sales infrastructure and administrative processes to proactively identify and bridge operational gaps
  • Lead the planning, template design, data aggregation and execution of Quarterly Business Reviews with leadership
  • Lead the annual incentive compensation plan lifecycle, overseeing assessment, strategic alignment and rollout
  • Drive alignment and execution for the annual and quarterly quota-setting processes
  • Manage end-to-end compensation planning, reconciliation, approvals, and reporting
  • Foster a collaborative and innovative culture within the Sales team
  • Partner with counterparts to identify and implement robust Sales reporting and analytics
  • Work closely with Sales leadership to understand business goals and information needs
  • Translate business requirements into data-driven insights, actionable recommendations, and strategic initiatives
  • Align cross-functional projects with Sales objectives to ensure seamless execution
  • Ensure seamless integration of data across key platforms (SFDC + Business Insights) to deliver actionable dashboards for the Sales team
  • Define and implement processes to ensure the delivery of timely, accurate, and actionable Sales data and insights
  • Lead efforts to identify key performance indicators (KPIs) for Sales and establish benchmarks for decision support
  • Collaborate cross-functionally to manage, maintain, and drive consistent processes for customer data management
  • Provide direction on the selection, implementation and utilization of Sales tools and technologies
  • Identify and implement efficient methods for sharing information with the Sales team
  • Develop and analyze account level data to create actionable reports and dashboards
  • Bachelor's degree in Business, Finance, Analytics, or related field
  • At least 4 years of relevant experience in Sales Operations
  • Strong commercial business analysis, data analysis, and project management experience within the MedTech industry
  • Strong analytical, problem-solving, communication, and interpersonal skills
  • Proven experience optimizing Sales processes, commercial operations, data analysis techniques, data driven decision support and business intelligence
  • Demonstrated ability to lead, influence and collaborate effectively with stakeholders and commercial teams at all levels
  • Excellent written and verbal communication and interpersonal skills, with the ability to translate data into level specific narratives
  • Exceptional organizational, administrative and project management skills
  • Commercial Strategy and/or Commercial Operations experience

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This posting was published by Cala Health on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.