- Own a strategic Enterprise portfolio: Manage 40-50 single product Enterprise customers totalling $3.5M ARR, with accountability for retention, adoption, expansion, and clear book ownership.
- Leverage automated plays: Use digitally-led customer experience (DLCX) motions, automation, and one-to-many outreach to increase adoption, surface opportunity and risk, and create consistency across your book.
- Experience managing Enterprise or scaled B2B SaaS portfolios, with a strong understanding of strategic customer success in a scaled model.
- Independently own GRR and NRR across your Enterprise-at-scale book of business.
Search Senior Customer Success Manager jobs near San Francisco → Browse all live jobs
This posting was published by Culture Amp on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.