Staff Software Engineer - Trust & Safety (Remote)

At Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. We’re seeking a Staff Software Engineer to step in as the foundational leader of our nascent Trust & Safety Engineering team within the Provider organization. In this high-impact role, you will serve as the chief architect of our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies across both internal and external-facing users and workflows.

You will lead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to investigate and mitigate threats like fraud, billing anomalies, and credential abuse. If you are excited to establish a brand-new engineering domain from the ground up, mentor senior engineers, and build scalable systems that directly protect a vital mental health ecosystem, this is your next playground.

- 1+ years experience helping to form a new team from scratch

- Experience working on cross-functional teams to bridge the gap between technical and non-technical groups

- Fullstack experience building modern database-backed (sql/no-sql) web applications

- Experience mentoring others, reviewing architectures, and establishing design patterns.

- Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance

- Experience working on highly complex projects with a focus on achieving sustainable results

- Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform

- Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)

- Experience with “on-call”, ability to deep dive complex issues and drive them to resolution independently