Engineering Manager (Provider)

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.

- Focus on the mission : We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they're facing.

- Ship small, learn fast : We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration

- Everything is a product : Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.

- Optimize for trust : We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

- Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js

- Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka

- AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)

At Headway, we're building a national network of therapists who accept insurance - and making mental healthcare radically more accessible in the process. Supporting providers isn't just about connecting them with patients - it's about delivering the tools they need to manage their practice with ease, confidence, and compliance.

Our providers are the heart of Headway's mission - and empowering them with an easy-to-use platform is critical to both their success and the quality of care patients receive. Whether it's saving providers time, simplifying documentation, or ensuring compliance, this role is at the center of our providers' lives. As an engineering leader at Headway, you will be responsible for leading and growing the engineering pods behind our provider experiences through people development, strategic planning, and hands-on technical support or guidance.

You get to play a leading role in defining what and how these teams build, setting up how the teams operate, support, and ultimately drive best-in-class user experiences that have a measurable impact on our ability to execute and meet the demands of a high growth startup.

We are hiring for 2 Engineering Managers within the Provider group:

Care Delivery EM: Care Delivery is building the real-time clinical intelligence layer that lives alongside every provider session - from a live client sidebar surfaced across telehealth, in-home, and calendar visits, to a clinical copilot that lets providers query their own notes and transcripts through a chat-driven interface.

This is a 0→1 team defining what AI-assisted care delivery looks like at scale: high ownership, greenfield product work, and a direct line to patient outcomes at a company with 60,000+ providers.

Group Practices EM: Group Practices represents a substantial portion of our provider network and have specific needs to run their practice. This team is responsible for continuing to grow the Group Practices segment and enabling group practice providers and their administrative staff to operate efficiently on Headway.

We're looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, RevOps, and Design to shape the future of our provider acquisition strategy.

This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company.

- Partner closely with cross-functional stakeholders to build systems that enable rapid experimentation and long-term scale

- Drive alignment across your team on process, prioritization, and product outcomes

- Develop and grow your team through weekly 1-1s, mentorship, and feedback

- Work with and help develop aspiring engineering leaders within the engineering team

- Contribute to the broader company strategy and product roadmap

- Leads Teams into the AI Era: You don't just tolerate AI tools - you actively shape how your team uses them. You've thought carefully about where AI accelerates engineering work and where it doesn't, and you help your engineers develop genuine fluency rather than surface-level familiarity. Whether it's AI-assisted code review, LLM-powered features, or rethinking which workflows to automate, you bring a builder's mindset: what should we automate, what should stay human, and how do we ship it responsibly in a healthcare context?

Below are additional experiences we think help engineering managers succeed at Headway:

- You have 3+ years of experience as an experienced Engineering Manager

- You're energized by experimentation and growth - and can balance short-term learning with long-term scale

- You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users

- You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions

- You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments

- You have a track record of working well across teams and functions

- Nice to have: Prior experience with Python and React and working with AWS infrastructure

- Nice to have: Experience in health tech, building user-facing products

- Nice to have: Experience building or managing teams that ship AI-powered product features - particularly in high-trust domains like clinical tools or financial systems

After you apply to Headway, here are some details of what to expect during the interview process.

- Initial screen: You'll connect with someone in recruiting so you can learn more about the team, Headway's mission and exciting growth, and we can get a better idea of your background.

- First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences.

- Final rounds: You'll meet team members across product and engineering leadership for multiple behavioral interviews and two technical interviews (System Design & AI Coding), leaving you with a fuller picture of what it's like to work at Headway.

- References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!

The expected base pay range for this position is $222,800 - 278,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.