As the Director, Software Engineering, Mobile Platform , you will lead and scale Upstart’s Mobile Platform organization, shaping and driving our overall mobile platform strategy. With the majority of customer interactions now occurring via mobile, this channel is central to Upstart’s continued growth and to our ability to operate as a multi-product company.
As an example, Upstart recently announced our first mobile-only product, CashLine. Your leadership will ensure that our mobile platform reliably supports every current and future product, while delivering a seamless, engaging, and high-performing customer experience. Specifically, Mobile Platform engineering is responsible for:
- Building a Strong Foundation – Developing shared platform capabilities (e.g., account creation, navigation, and observability) that power all loan products on mobile.
- Accelerate Mobile Development – Reducing friction for product teams by providing reusable components, reliable release pipelines, and high-quality testing frameworks.
- Expanding Our Reach – Improving application discoverability and onboarding flows (including app downloads and account creation) to bring more customers to Upstart.
- Maximizing Customer Lifetime Value – Enabling users to seamlessly manage their loan applications, access credit repeatedly, and make monthly repayments effortlessly.
As a key engineering leader, you will collaborate closely with Product Management, Legal & Compliance, UX/UI Design, Data Analytics, and Loan Product teams to drive mobile innovation and excellence. You will have the opportunity to refine the scope and strategy of Upstart’s mobile platform, as well as the long-term organizational structure of the mobile platform engineering team.
- Define and drive the mobile platform vision – Establish a culture of technical excellence, innovation, and collaboration.
- Lead and grow a high-performing team – Recruit, mentor, and develop engineering leaders and individual contributors, fostering a sense of ownership and accountability.
- Deliver a world-class mobile experience – Lead the development of a robust, native iOS application that enables users to apply for loans, manage their accounts, and handle repayments seamlessly.
- Operationalize success metrics – Establish clear KPIs to measure engineering efficiency, product performance, and business impact.
- Drive automation and process improvements – Champion best practices in mobile development, CI/CD, testing, and deployment.
- Strategic Roadmapping & Prioritization – Partner with cross-functional teams to develop and execute medium- and long-term mobile strategies.
- Proven experience leading mobile engineering teams in high-growth, consumer-facing technology companies.
- Strong background in native mobile development using React Native (both iOS and Android preferred), including deep expertise in engineering best practices, frameworks, and scalable architectures.
- Demonstrated ability to scale and structure teams, balancing technical leadership with people management.
- Experience working closely with Product, Design, and Analytics to develop customer-centric mobile experiences.
- A data-driven mindset, with a strong ability to measure impact and drive continuous improvement.