Solutions Architect, Integrations

As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.

- Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.

- Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.

- Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.

- Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.

- Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.

- Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline.

- Deliver live demos and proof-of-concept integrations to prospects when required.

- Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.

- 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.

- Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.

- Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.

- Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).

- Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.

- Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).

- Proven ability to scope technical work and translate it into effort estimates.