Prophetic has a clear, distinctive voice, and the job is to make sure it shows up consistently everywhere a customer or prospect meets us. You will own the language layer of our brand: making sure our content and communication is on brand, consistent, and effective across marketing, sales enablement, and customer messaging.
Your primary focus is brand and channel: our social platforms, our email and newsletter program, the content that carries our presence at industry events, and the sales enablement that helps the revenue team move faster. Alongside that, you will own a defined slice of customer-facing product content: the release communication, onboarding, and help content that make sure customers always know what Prophetic can do for them and how to do it.
Marketing owns the voice across the full journey, from the first cold email to the in-app message a customer reads on day 400.
This is a hands-on role for someone who can both write and run the systems that keep writing on track. You will report to the Head of Marketing and work closely with Sales, Account Management, Product, and Engineering. They keep the facts accurate.
You keep the voice unmistakably Prophetic.
- Own our social media platforms, including the content calendar, publishing, and engagement with industry conversations.
- Own our email and newsletter program, from writing and scheduling to performance and iteration.
- Plan and produce the content that carries our presence at industry events, from pre-event promotion to booth materials to follow-up.
- Build sales enablement content that helps the revenue team move faster: one-pagers, decks, case studies, and follow-up sequences grounded in real customer outcomes.
- Hold the line on voice, terminology, and proof points so every piece of content sounds unmistakably like Prophetic and traces back to a verified source.
- Own the editorial calendar and the workflow behind it, so content ships on schedule and on brand across every channel.
- Shape the customer-facing language around new functionality as it ships, from feature naming to release communication to in-app guidance.
- Keep our help center and onboarding content clear, current, and on brand, so new users become power users.
- Train and improve our AI support tooling with accurate, on-brand content so customers get fast, reliable answers.
This role translates the product for customers. It does not own deep technical or spec-level documentation, which stays with Product.
- Use AI tooling daily for content creation, research, and workflow.
- 3 to 5 years in content marketing, brand, or a related role at a B2B software company.
- Strong writer first. You can take a complex idea and make it land in a sentence, and you know the difference between copy that informs a customer and copy that earns a prospect's attention.
- Hands-on experience owning social, email, and events, not just contributing to them.
- Able to translate technical product capability into clear, useful content for a non-technical reader.
- Sharp editorial instincts. You care about clarity, consistency, and getting the details right.
- Comfort working cross-functionally with marketing, sales, account management, and product.
- Proactive mindset. You notice when something is off brand or missing and fix it before anyone asks.
- Self-starter who thrives in ambiguity and manages multiple priorities at once.
- Experience marketing in a technical category, ideally real estate, proptech, or fintech.
- Familiarity with HubSpot or similar marketing and CRM platforms.
- Familiarity with help center or knowledge base tools such as Intercom or Zendesk.
- Experience running B2B event marketing, from trade shows to webinars.
- Background in SaaS content marketing, demand generation, or customer marketing.
- Comfort with video scripting and short-form content production.