We are seeking a Sr Revenue Enablement Manager - Technical Sales to own and manage our Enablement programs for our Solutions Engineers (SEs) and Customer Success Engineers (CSEs). In this role, you will play a key part in driving the technical and customer-facing effectiveness of these teams. Your focus will be on onboarding and equipping SEs and CSEs to deliver compelling customer demos, run successful proofs of value (PoVs), understand product licensing, sizing, and pricing, and selling the entire Cribl portfolio, with a concerted focus on emerging products including Search and Lake.
- Design, implement, and manage enablement programs to help SEs and CSEs deliver customer demos and execute successful proofs of value with confidence.
- Expanding and evolving the SE and CSE onboarding program from design to in-person delivery.
- Provide comprehensive enablement on our storage and analysis solutions, product licensing, sizing, competitive positioning/trap-setting, and pricing models to ensure technical teams can effectively position Cribl's entire portfolio.
- Develop and deliver enablement content and workshops to support technical discovery processes and new customer value messaging.
- Collaborate with cross-functional teams (e.g. Product, SE Leadership, Product & Technical Marketing, Enablement) to align enablement initiatives with product launches, ensuring SEs and CSEs are equipped to communicate new features effectively.
- Partner with technical leadership to identify knowledge gaps and develop targeted training to enhance technical and customer-facing skills.
- Monitor and analyze the effectiveness of enablement programs through engagement metrics, stakeholder feedback, and leading business indicators to drive continuous improvement.
- Leverage AI tools and agentic workflows for program development, practical application, lab development, and just-in-time enablement.
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
- 7+ years of experience in combined technical sales enablement, technical training, and/or Solutions Engineering.
- 5+ years of experience working in a customer-facing Technical Sales role, preferably in the enterprise SaaS industry and strong familiarity with the IT telemetry and observability space.
- Proven ability to design and deliver complex technical enablement programs that drive measurable outcomes, leveraging AI as a teammate.
- Strong program management skills with the ability to manage multiple initiatives and priorities simultaneously.
- Exceptional written and verbal communication skills with the ability to translate technical concepts into actionable learning.
- Experience collaborating across departments, including Sales, Product, Marketing, Solutions Engineering, and Customer Success teams.
- Experience working with demo platforms and tools and writing demo instructions for technical sales audiences.
- Self-starter with a strategic mindset, attention to detail, and a drive for continuous improvement.