Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena

Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena Location US-RI-Kingston Job Post Information* : Posted Date 2 months ago (5/29/2026 9:21 AM) Job ID 2026-32220 Location Name Ryan Center and Boss Ice Arena (U of Rhode Island) Category Box Office Type Regular Part-Time Location : Location US-RI-Kingston Job Post Information* : External Company Name Oak View Group Job Post Information* : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 02881 Location : Address 1 Lincoln Almond Plaza Job Post Information* : Post End Date 8/28/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

Position Summary Ticket Sellers will understand and operate the Paciolan ticketing system and provide excellent customer service to all guests at the Ryan Center and Meade Stadium.

They must know and understand each event, its seating charts, and the configurations of the Ryan Center. This role pays an hourly rate of $16.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until August 28, 2026. About the Venue A state-of-the-art, multi-purpose facility, the Thomas M.

Ryan Center, located on the University of Rhode Island campus in scenic South County, opened its doors in June 2002. Home to URI Men’s and Women’s Basketball programs, the Ryan Center also features the URI football teams' locker room, along with athletic department offices, training rooms, players' lounges, and a souvenir store.

The venue seats 8,000 for basketball and over 6,300 for concerts, family shows, lectures, and other community events. The Ryan Center was designed and built to meet all ADA specifications to accommodate our guests with disabilities.

Located in Kingston, the Center draws on an audience of over 1.4 million people within a 40-mile radius.

Responsibilities Learn and use the Paciolan ticketing system to process ticket sales and customer transactions Become familiar with event details, including ticket pricing, discounts, seating configurations, restrictions, and admission policies Understand the seating layouts and venue setup of the Ryan Center Accurately process ticket sales and assist customers with purchases for athletic events, concerts, and other ticketed events Accurately handle cash, credit card, and other payment transactions while providing correct tickets, receipts, and change Provide excellent customer service by assisting patrons in a professional, courteous, and positive manner Assist guests by answering questions and directing them to entrances, ticket takers, or seating areas when needed Reconcile and balance cash drawers and ticket sales at the end of each shift Maintain accurate, organized, and legible records and reports Maintain confidentiality regarding customer information, sales records, and internal operations Perform other duties as assigned by the Director of Ticket Operations or Ticket Operations Manager Adhere to all Ryan Center and University policies and procedures Qualifications Ability to multitask and remain organized in a fast-paced environment Strong communication and interpersonal skills Customer service experience preferred Experience handling cash and processing transactions accurately Ability to work independently and collaboratively as part of a team Basic knowledge of Microsoft Office and computer systems Strong attention to detail and accuracy Ability to remain professional and composed during high-volume events Must be able to work a flexible schedule—nights and weekends are required.

URI Winter/Spring/Summer breaks are a plus Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.