Clinical AI Implementation Lead

Clinically AI is a healthcare technology company transforming how clinicians document care, complete audits, and manage administrative workflows through artificial intelligence. Our platform reduces administrative burden, improves operational efficiency, and helps behavioral health and healthcare organizations focus more on care delivery and less on documentation and compliance overhead.

Built with a strong emphasis on clinical usability, regulatory alignment, and workflow integration, we operate in a fast-growing and rapidly evolving AI healthcare market where adoption, trust, and execution matter.

We are seeking a Clinical AI Implementation Lead to join our team in a hybrid role, working on-site in our San Diego office Monday through Thursday. In this role, you will own end-to-end implementation, adoption, and workflow enablement for enterprise behavioral health and healthcare customers using the Clinically AI platform.

This is not a traditional software implementation role focused only on deployment and go-live milestones. Success in this position is measured by sustained usage, behavioral adoption, and long-term workflow integration across clinical, compliance, audit, and operational teams. You will help organizations become AI-native by guiding clinicians, administrators, and leadership teams through the transition from cautious experimentation to confident daily usage.

You will help customers operationalize AI in a way that becomes embedded into daily clinical and administrative workflows

This role combines project management, workflow consulting, AI configuration, stakeholder leadership, and organizational change management. You will serve as the primary strategic and operational partner for customers throughout implementation and adoption, helping them integrate AI into real clinical and administrative workflows in a way that is practical, compliant, and sustainable over time.

This is a highly cross-functional role requiring strong communication, systems thinking, empathy, and operational leadership. You must be comfortable working across executives, therapists, compliance leaders, IT stakeholders, and frontline staff while maintaining clarity, momentum, and trust throughout the customer journey.

- Adoption-Focused Mindset: You measure success by sustained usage, workflow integration, and customer outcomes rather than simply completing implementation milestones.

- Strong Project and Program Management: You are able to manage complex, multi-stakeholder implementations across clinical, operational, compliance, and technical teams while maintaining alignment and execution momentum.

- Empathy and Change Leadership: You are comfortable guiding clinicians, administrators, and operational teams through uncertainty or skepticism related to AI adoption and new workflows.

- AI-Native Thinking: You actively use AI tools in your own work and understand prompting, structured outputs, workflow automation, and practical AI application in operational environments.

- Systems and Operational Thinking: You understand how implementation, training, adoption, support, workflow optimization, and customer success connect into a unified operational system.

- 5+ years of experience in healthcare technology implementation, consulting, or clinical operations leadership

- Demonstrated experience owning enterprise-grade implementations from kickoff through stabilization, with full ownership of project plan, configuration, training, and adoption

- Strong track record in change management and adoption, particularly with users who are new to a technology or cautious about it

- Active, daily user of AI tools in your own work (LLMs, prompt engineering, structured outputs)

- Excellent communication and persuasion skills, comfortable presenting to executive leadership, leading clinician training, and working across stakeholder groups

We offer competitive compensation, performance-based incentives, healthcare coverage, and flexible time off. The base salary range for this role is $100,000–$150,000 annually, depending on experience, healthcare implementation expertise, customer-facing leadership experience, demonstrated performance, and overall scope alignment.

This role is also eligible for a target annual bonus equal to 10% of base salary, with bonus payouts evaluated quarterly based on achievement of both company and individual performance goals. In certain cases, we may consider candidates outside of this range whose background, clinical workflow knowledge, implementation track record, or healthcare AI experience strongly aligns with the needs of the role.

The interview process includes an initial screening interview, followed by 2 onsite interviews focused on clinical workflow understanding, AI fluency, project management, stakeholder leadership, and adoption strategy, with a final conversation with the CEO. Final candidates will complete a hiring exercise involving AI workflow configuration and a customer adoption strategy exercise designed to assess systems thinking, implementation judgment, and organizational change management approach.