Product Lead (Head of Product)

We're looking for a Head of Product to own Emberos’ product function, end-to-end, from day one. This is the first product leadership hire at the company, which means you'll set the strategy, build the process, and do the work. You won't be inheriting a team or a playbook.

You'll create both.

You'll own the full platform: our five-agent architecture (Scout https://emberos.ai/products/scout, Pilot https://emberos.ai/products/pilot, Flow https://emberos.ai/products/flow, Merchant https://emberos.ai/products/merchant, and Echo https://emberos.ai/products/echo), the Tiered AI Visibility Index (TAVI) https://emberos.ai/what-is-tavi the Brand Knowledge Graph, Fix Packs, and the roadmap across all product lines.

You'll define what gets built and why, work directly with Engineering, Growth, and Customer Success to ship it, and partner with executive leadership to align the product to our business and category ambitions.

You’ll act as a true partner to the engineering team, co-designing system architecture, evaluating build trade-offs, and defining the API and technical and data specifications that enable fast, clean execution. You don't need to write production code, but you need to be someone adept at technical conversations: you understand how the Brand Knowledge Graph is structured, why the Fix Pack scoring model works the way it does, and what it means to change an inference pipeline.

You'll run sprint reviews, unblock engineering decisions, and be the person who translates a vague customer need into a precise system requirement.

The right person is a senior product leader who still loves being close to the product. Someone who's comfortable in a design partner meeting in the morning, a sprint review at noon, and a roadmap prioritization conversation with the CEO in the afternoon. You want real ownership, not a title.

- Define and maintain the overall product vision and roadmap across our five-agent architecture and all of the features that make Emberos unique such as proprietary metrics and graph based technology

- Set the strategic sequencing: what we build now, what we defer, and why: balancing customer commitments, engineering capacity, and category positioning

- Be the internal voice of the customer, synthesizing signal from design partners, active clients, and the market into clear product direction

- Partner with executive leadership on positioning, packaging, and how the product evolves as the business scales

- Establish the processes, documentation, and rhythms that let a small team move fast without losing coherence, including specs, prioritization frameworks, release communication, feedback loops

- As the team grows, help define what a PM function looks like at Emberos and what kind of people should join it

- Own product launch sequencing and coordinate release communication across Growth, Customer Success, and Marketing

- Define packaging and tiering strategy (what's core vs. add-on, how features are bundled for different client segments)

- Partner with GTM on positioning new features for prospects and existing clients

- Run structured feedback loops with design partners and early adopters to validate roadmap bets before full builds

- Sit in on key client calls to pressure-test product assumptions directly

- Translate client escalations (Fix Packs, Compliance flags, etc.) into prioritized product decisions

- Help define what "AI OS for brands" means in the market and ensure the product tells that story coherently

- Define what product success looks like (i.e., adoption rates, feature engagement, time-to-value for new clients)

- Own the product health dashboard and bring that signal to leadership regularly

- 7+ years of product management experience, with meaningful time as a product lead or head of product at an early-stage B2B SaaS company

- Proven ability to own a product function independently: setting direction, building process, and shipping across multiple tracks simultaneously

- Hands-on experience working on data or platform products: have owned API design, defined data contracts, strong pov on what good instrumentation and observability looks like; can write a system spec an engineer can act on

- Deep experience with data-intensive or intelligence products: scoring systems, measurement frameworks, structured workflows, or data pipelines

- Strong analytical instincts: you understand data models, can construct and critique a KPI framework, and know the difference between a metric that proves something and one that just looks good

- Experience working directly with design partners or early enterprise customers: translating ambiguous needs into clear product requirements under time pressure

- Track record of influencing without authority across engineering, GTM, and executive leadership

- Excellent written communication: you write strategies that executives trust, specs that engineers can act on, and narratives that customers understand

- Experience in SEO/GEO, content intelligence, brand analytics, or advertising and marketing technology: you understand the world Emberos is replacing

- Familiarity with knowledge graphs, structured data, schema markup, or semantic web concepts

- Prior work building workflow or case management products (approval flows, state machines, audit trails)

- Exposure to LLM evaluation, prompt engineering, or AI observability tooling

- Experience working with media, entertainment, agency, or financial services clients