Hi, we're Oscar. We're hiring a Senior Manager, Insurance Growth Strategic Implementation to join our Strategic Implementation Team.
The Senior Manager, Insurance Growth Strategic Implementation is responsible for leading the end-to-end execution of high-priority insurance growth initiatives- from concept through go-live and transition to steady-state ownership. You'll serve as the primary driver of execution for complex, cross-functional implementations, taking full accountability of day-to-day program management and execution.
These are high-visibility and high impact initiatives such as new partnerships, reciprocity arrangements, and net-new product launches.
You'll operate at the center of delivery, ensuring initiatives are executed on time, within scope, and aligned to enterprise timelines. These timelines include filings, OE, and 1/1 readiness. Meanwhile, you'll proactively manages risks, dependencies, and stakeholder alignment.
You will report into the Director of Insurance Growth Strategic Implementation.
Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
Pay Transparency: The base pay for this role is: $140,040 - $195,615 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
- Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence. This involves measuring, monitoring, and executing to reduce operational, financial, compliance, and regulatory risks. The goal is to ensure efficient, repeatable processes leading to a sound program.
- Manage large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes
- Lead, oversee, and coordinate the various projects, products and strategic initiatives
- Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
- Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives
- Develop subject matter expertise in methodologies, major terms, and associated operations required for program execution
- Identify risks and improvement opportunities to develop and implement new programs
- Organize and catalog meeting notes, action items, decisions made, and follow-ups in leadership meetings, or as needed
- Other contracting and operational implementation as assigned
- Own execution of strategic growth initiatives from intake through implementation, launch, and transition to run-state teams
- Translate strategic concepts into executable plans with clear milestones, owners, and deliverables
- Drive adherence to enterprise timelines, including alignment with filings, regulatory milestones, and operational readiness
- Build and manage integrated project plans across product, network, regulatory, tech, operations, and vendor teams
- Identify, track, and actively manage cross-functional dependencies, risks, and critical path items
- Drive a culture of proactive transparency across matrixed teams, ensuring you surface risks, dependencies, and bottlenecks early to prevent downstream delays and facilitate decision asks.
- Serve as the central point of coordination across internal teams (Product, Network, RegOps, Tech, Ops, Compliance) and external partners/vendors
- Drive accountability to timelines, quality, and outcomes across all contributing internal teams and external vendors/partners
- Facilitate working sessions, readiness reviews, and execution checkpoints
- Drive go-live readiness, including operational, technical, regulatory, and vendor preparedness
- Support Command Center and launch activities, ensuring rapid issue identification and resolution
- Define the parameters for implementation completion and facilitate a structured handoff to operational teams, ensuring clear run-state accountability once the strategic implementation phase is complete
- Enforce standardized implementation processes, governance, and documentation practices
- Identify opportunities to improve execution efficiency, reduce rework, and enhance scalability
- Contribute to development of playbooks for repeatable growth initiative execution
- 6+ years of program or project management experience, preferably in healthcare, insurance, or highly regulated industries
- 6+ years experience in change management and process improvement and implementation
- 6+ years of experience solving health plan operational problems
- Proven track record leading complex, cross-functional implementations from concept through launch
- Strong understanding of operational readiness, regulatory considerations, and product implementation lifecycles
- Exceptional ability to manage ambiguity, drive clarity, and execute in fast-paced environments
- Masters in Business Administration or healthcare related field(s) preferred