Field Technician - Jasper, Texas

We're looking for someone who enjoys solving technical problems, takes ownership of their work, and performs well both independently and as part of a collaborative team.

You'll work with a variety of network technologies while supporting critical infrastructure that keeps our customers connected every day. Our team values accountability, open communication, and continuous learning.

We challenge each other to improve, celebrate successes together, and invest in developing our technicians through coaching, mentorship, and opportunities to work on high-impact projects that directly influence network performance and customer experience.

Main

responsibilities:

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Develop yourself through continuous learning – completing training requirements to stay current on existing and new systems and product in order to grow skills and to expand proficiency in alignment with organizational values and requirements.
• Also responsible for other duties/projects as assigned by business management as needed Education & Experience
• Bachelor’s degree OR equivalent relevant field experience required.

Candidates without degrees who have strong technical or field experience are encouraged to apply.

• Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2–4 years of experience in field operations, maintenance, or related technical roles
• 2–4 years of experience in wireless telecommunications or a related field Knowledge, Skills and Abilities:
• Electronics (Required)
• Basic operational knowledge/understanding and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
• RAN – Radio Access Network equipment – Experience/Familiarity with Nokia RAN equipment is a plus
• Microwave Technology – Experience with Ceragon Microwave technology is a plus
• Attention To Detail (Required)
• Problem Solving - Solves problems using creativity and innovation. (Required)
• Computer Fluency with ability to use programs such as Microsoft Office (Required)
• Understanding of Internet Protocol.

Ability and willingness to incorporate AI into preparing solutions for and while triaging logical components.

• Excellent verbal and written communication skills
• Self-motivated; exhibits initiative in achieving company goals and objectives.
• Basic leadership skills and ability to prioritize and complete multiple tasks.
• Able to work both independently and in a team environment.
• Flexibility with ever-changing environments and priorities.
• Flexible hours are a must.

Day and night work is part of the job, as well as being part of an on-call rotation for the East Texas area, which includes nights, weekends and holidays.

• Ability to lift 50-70 pounds as well as being outside in the elements is an expected part of this role.

Licenses and Certifications:

• At least 21 years of age to operate a company assigned vehicle
• Legally authorized to work in the United States Travel:
• Travel Required (Yes/No): Yes DOT Regulated:
• DOT Regulated Position (Yes/No): Yes
• Safety Sensitive Position (Yes/No): No ***This base pay range is the National Base Pay Range for this role - please click on the link in the 2nd paragraph below to find the range for the location(s) listed.*** Base Pay Range: $27.16 - $48.99 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role.

The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.

Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.

Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ359460¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together!

To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities!

We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.