Principal Product Manager - Lighthouse

Lighthouse is Owner’s multi-location and scale initiative — the next chapter for customers who’ve experienced hyper-growth on the core platform and now need more advanced capabilities to keep scaling with us (not outgrowing us). Crucially, we do this on the one platform (not a separate “enterprise product”), so the most sophisticated features we build for multi-location brands trickle down to strengthen every single-location restaurant too — leveling the playing field by giving Davids “Goliath powers.”

We’re hiring a product leader to run Lighthouse end-to-end — a PM who wants to run and build a business line (product + operating model), and who is excited to be forward-deployed with our biggest customers. You’ll spend meaningful time in the field building relationships with sophisticated restaurant groups, and you’ll turn that signal into a scalable product + operating model.

Our ambition is to start and scale a business line that can become $100M+ ARR.

This role is 100% remote and can be based anywhere in the United States or Canada.

- Define and run the Lighthouse strategy and operating model: ICP, value prop, entitlements, and success metrics.

- Build a differentiated Lighthouse customer experience across pre-sale, launch, and ongoing value delivery.

- Partner tightly with Sales, Launch, Customer Success, Support, RevOps, and Engineering to keep deals moving and customers successful.

- Drive the Lighthouse roadmap and ship multi-location capabilities into the one platform (not a fork).

- Spend meaningful time with customers in the field and translate signal into shipped outcomes

- Partner closely with leaders across Sales, Launch, CS/Support, RevOps, Marketing, and Engineering.

- Builder mindset — thrives in ambiguity, prototypes quickly, and learns by building.

- Technically fluent — comfortable reading code, reasoning about systems, and partnering deeply with engineers.

- Rapid prototyper — uses AI, SQL, Figma, no-code, or lightweight code to validate ideas and accelerate execution.

- Strong product operator — proven track record of shipping high-impact products.

- Customer obsessed — excels at discovery, relationship building, and translating customer needs into product direction.

- Business-minded — understands unit economics, GTM strategy, and growth levers.

- Cross-functional leader — aligns teams and drives decisions across engineering, design, and go-to-market.

- Founder mentality — end-to-end ownership with an entrepreneurial approach; former founders are a strong plus.

- The estimated starting base salary range for this role is $275-300K, plus a generous pre-IPO equity package

- Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!