Account Manager | Mid-Market

About the Role As an Account Manager at Ramp, you will set the bar for operational excellence within our Sales organization by developing and executing strategies to expand accounts effectively. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life by cultivating strong relationships with C-Level executives and key decision makers.

You will have the opportunity to help build Ramp’s Account Management organization and define the sales strategy that fuels our growth!

- Build and nurture strong relationships across 150+ existing high-value mid-market customers to better achieve their needs and manage all reporting of health within accounts

- Develop deep, multi-threaded relationships with decision makers at your customers

- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts

- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases

- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Activation teams

- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

- Minimum 4 years of new business sales or account management experience in a B2B organization

- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts

- Excellent verbal and written communication skills, as well as interpersonal skills

- Organizational, project management, and time management skills

- High adaptability and understanding of change within the evolution of a startup

- Expertise in using Salesforce, Outreach, or other productivity tools

For candidates located in NYC or SF, the pay range for this role is $175,000 - $240,000. For candidates located in all other locations, the pay range for this role is $154,200 - $215,000.