Assistant Center Sales Manager, Upper East Side

<p>Our Assistant Manager (ACSM) is responsible for leading our front of house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied.

As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's + sales through guest acquisition, retention, retail product sales, and team development.

This is a full time, hourly position. <br><br><strong>

Responsibilities: <br></strong></p><ul><li>Helps with personnel management, which includes training, scheduling, and coaching associates</li><li>Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings</li><li>Reviews daily employee timesheets and submits for payroll processing</li><li>Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction</li><li>Administer check-ins and check-outs as required.</li><li>Process guest payments, refunds, and appointment requests as required.</li><li>Organize the Reservation Book based on Guest requests and Associate availability</li><li>Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales.</li><li>Helps develop and implement the store marketing program</li><li>Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis.</li><li>Helps oversee Center maintenance, including cleanliness, safety, and organization</li><li>Onboards and trains all new Guest Service Associates</li><li>Co-Leads Strut sessions with Center Manager</li><li>Responsible for weekly bank deposits and reconciliation of cash received</li><li>Ensure all areas of the Center, including storage room and desk are neat, clean and organized</li><li>Performs other duties as assigned</li></ul><p><strong>Requirements</strong></p><ul><li>2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply</li><li>Knowledge of POS systems </li><li>Knowledge of Computerized Scheduling Systems</li><li>Excellent interpersonal and communication skills including written communication</li><li>Strong organizational skills with the ability to work in a fast-paced environment </li><li>Ability to operate machinery such as a copy or fax machine</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift 15 pounds at a time</li></ul><p><strong>Benefits</strong></p><ul><li>$19-$23 per hour (determined based on experience) + up to $6k in annual commission based on monthly sales targets + additional commission collected on wax passes sold </li><li>Medical, Dental, and Vision insurance </li><li>401k Plan </li><li>Life Insurance policy </li><li>Paid parental leave </li><li>50% off retail products </li><li>Complimentary waxing services at any of our centers!</li></ul><p></p><p></p><p>EWC Growth participates in E-Verify.

All offers of employment are contingent upon the successful completion of the E-Verify process.</p>