Business Analyst - Retail Energy

- Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements

- Develop business requirement documents (BRDs), user stories, and process models to support solution design

- Analyze current and future state processes to identify gaps and recommend improvements

- Collaborate with stakeholders and technical teams to ensure accurate translation of business needs into solutions

- Produce high-quality deliverables including reports, presentations, and consulting documentation

- 4+ years of experience as a Business Analyst, ideally within Retail Energy

- Experience with CIS/Billing, EDI, Customer Care, or energy retail products (C&I or Mass Market)

- Strong skills in requirements gathering, process mapping, and stakeholder engagement

- Experience working in consulting or professional services environments preferred

- Bachelor's degree in a relevant field such as Business, Finance, Computer Science, or similar

- Experience across broader energy domains such as wholesale, settlements, or utilities

- Exposure to business case development and consulting methodologies

- Experience contributing to reusable consulting assets (e.g., templates, frameworks)

- Access to employee discount platforms and commuter benefits