Evolution Gaming

Customer Service Representative - On-Camera Studio Host - Up to $25/hr+ (Tips) | Entry Level

Full-time · Philadelphia, PA
✓ Verified live on the employer's own system · added 46 days ago
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Entry level

Skills & tools

Customer ServiceCommunicationsTeachingCashieringCash Handling

Benefits — mentioned in this posting

Paid time offHealth, dental & visionWellness & perks401(k) / retirement
Apply on company site ↗ See your fit → free

Full job description

No headsets. No call queues. No angry customers on hold.

No scripts to read off a screen. No register to operate.

You'll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world.

Think : customer service skills + live hosting + studio environment.

The communication skills you already have transfer directly here. The games? We teach you those.

Take a Studio Tour and see what our Game Hosts do: https://bit.ly/3yKKeU0

  • Host live casino games on camera including Blackjack, Roulette, and Baccarat
  • Speak to online players in a friendly, clear, professional way
  • Follow game procedures and on-screen prompts
  • Keep the game moving smoothly and engagingly
  • Bring confidence, focus, and personality to every shift
  • Complete paid dealer training through Evolution Academy

If you've worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to:

  • Stay professional when the pressure is on
  • Communicate clearly with all kinds of people
  • Follow procedures without losing your personality
  • Stay focused through a long shift
  • Represent a brand with confidence
  • Show up and deliver consistently

Those skills are exactly what our players experience on the other side of the screen.

  • On-camera studio role — not a call center or retail floor
  • No headsets, no call queues, no registers
  • No angry customers — players are here to have fun
  • No casino floor — no smoke, no chips, no cash handling
  • Paid dealer training — zero experience needed
  • Consistent full-time schedule
  • Tips on top of your hourly rate
  • Real career growth within a global company
  • A job people can't stop asking you about
  • $17.25/hr+ including base rate and guaranteed tip rate, averaging $20–25/hr
  • Performance-based bonus opportunity
  • 15 days paid vacation annually
  • 5 sick days
  • Paid breaks — earn tips during breaks
  • Full-time guaranteed hours
  • Paid dealer and game technique training
  • 50% discount on garage parking 1 block from the studio
  • Medical, dental, and vision insurance
  • Company-paid life and AD&D insurance
  • Commuter FSA
  • Discounted on-site gym
  • Nationwide employee discount program
  • Modern studio with break room and refreshments
  • 401(k) match
  • Career growth opportunities
  • Have customer service, call center, retail, reception, or cashier experience
  • Are comfortable being on camera
  • Communicate clearly and professionally
  • Can follow procedures consistently
  • Are reliable, punctual, and professional
  • Want to use your people skills in a completely different environment
  • Are open to evenings, weekends, and holidays

The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand

  • Must be 21 years of age or older
  • Must pass required background checks
  • Must be able to obtain and maintain a valid Pennsylvania and West Virginia gaming license
  • Must be able to work evenings, weekends, and holidays
  • Must wear assigned uniform and maintain professional appearance standards
  • Strong communication skills and a positive, professional attitude
  • Customer service, call center, retail, reception, or cashier experience preferred
  • Responsible, dedicated, and dependable

All your information will be kept confidential according to EEO guidelines

  • Prolonged sitting at counter-height chairs and tables
  • Repeated use of both hands and arms
  • Full mobility and dexterity in upper extremities
  • Ability to see and read a chat screen from 4+ feet away
  • Ability to communicate verbally to players
  • Ability to lift up to 10 lbs. when needed
  • Ability to work assigned shifts including evenings, weekends, and overnights

The duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned as business needs evolve.

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This posting was published by Evolution Gaming on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.