Appointment Services/Call Center Supervisor

• Make outbound calls to dental patients who have pending future appointments
• Confirm upcoming appointments at the dental offices.
• Attend to inbound calls from patients, as well as third parties who are trying to get in touch with the Corporate staff for business purposes

• Attend to all patient concerns like rescheduling appointments, handling complaints and endorsing other patient issues to the responsible party
• Provide as and when administrative support to Marketing staff

2. At least 1 year experience in a dental office or in a call center environment.