ServiceNow / SAP SuccessFactors Lead

ProSidian Seeks a ServiceNow / SAP SuccessFactors Lead | Human Capital Technology Support

• HR Tech Modernization [NSF0051051] for Program Support on a Exempt W2: No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Senior Systems Developer Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS: 541611
• Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services
• DPLH Est.: 1920 Hrs. ST | 0 Hrs. OT on a Exempt W2: No Overtime Pay Contract Contingent Basis, generally located across the Alexandria, VA (Hybrid) Across The Mid Atlantic Region supporting a Human Capital Analytics & IT Modernization for Federal science agency HR modernization

The ServiceNow / SAP SuccessFactors Lead | Human Capital Technology Support

• HR Tech Modernization [NSF0051051] is aligned with GSA Labor Category: Senior Systems Developer.

We seek ServiceNow / SAP SuccessFactors Lead | Human Capital Technology Support

• HR Tech Modernization [NSF0051051] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as NSF. 0

Provide services and support as a ServiceNow / SAP SuccessFactors Lead [Business Analytics Support: HR Technology Ecosystem, And Enterprise-Wide Decision-Making Capabilities Enhancement] in the Government And Public Services Industry Sector focusing on HC | Human Capital Solutions for clients such as National Science Foundation (NSF | OCHCO / OCIO) | Office of the Chief Human Capital Officer (OCHCO) / Office of the Chief Information Officer (OCIO) Generally Located In Alexandria, VA (Hybrid) and across the Mid Atlantic Region (Of Country/World) Working Hybrid On/Off Client Site.

Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.

HR Tech Modernization: Integration and automation of HR workflows using enterprise software solutions, including ServiceNow and SAP NS2 SuccessFactors. Consultative expertise in determining the most appropriate data system architecture, such as data warehouses, data lakes, and data lake houses. Technical understanding of migrating data from the current data system architecture to the upgraded data system architecture.

Familiarity with FEDRAMP compliant data architecture platform providers such as Databricks and Snowflake is desired.

RESPONSIBILITIES AND DUTIES

• ServiceNow / SAP SuccessFactors Lead | Human Capital Technology Support
• HR Tech Modernization [NSF0051051]

Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.

HR Tech Modernization: Integration and automation of HR workflows using enterprise software solutions, including ServiceNow and SAP NS2 SuccessFactors. Consultative expertise in determining the most appropriate data system architecture, such as data warehouses, data lakes, and data lake houses. Technical understanding of migrating data from the current data system architecture to the upgraded data system architecture.

Familiarity with FEDRAMP compliant data architecture platform providers such as Databricks and Snowflake is desired. ServiceNow / SAP SuccessFactors Lead Candidates work to facilitate Human Capital Technology Support

• HR Tech Modernization delivering Human Capital Technology Support
• HR Tech Modernization through Configure the platforms | automate the workflows | connect business need to technical execution.. Further, they Lead platform-specific design and delivery activities across ServiceNow and SAP NS2 SuccessFactors in support of HR workflow automation, system optimization, and modernization objectives. Coordinate configuration, enhancement, integration support, testing, defect resolution, and release readiness while aligning technical work with user and mission needs.

ServiceNow / SAP SuccessFactors Lead Professionals typically cover HR Tech Modernization Functional Area / Swim Lane / Category Disciplines and serve as Senior specialist or technical lead scope requiring independent execution, strong subject-matter expertise, and responsibility for complex deliverables.. They Support planning and execution for HR Tech Modernization; coordinate stakeholders and deliver technical or functional outputs required for compliant, scalable, and measurable mission support.

The role(s) are located in the Mid Atlantic Region, at or near Alexandria, VA (Hybrid). Initially identified Work Site Address (Working Hybrid On/Off Client Site: 401 Dulany Street Randolph Building Alexandria, VA 22314

Desired Qualifications For ServiceNow / SAP SuccessFactors Lead | Human Capital Technology Support

• HR Tech Modernization [NSF0051051] (NSF0051051) Candidates: 5+ years of hands-on experience with ServiceNow, SAP SuccessFactors, or comparable enterprise platforms, preferably in HR or federal support environments. Experience with workflow automation and cross-platform coordination required.

Bachelor’s degree in information systems, computer science, engineering, or related field required; relevant ServiceNow and/or SAP certifications preferred. 5+ years of hands-on experience with ServiceNow, SAP SuccessFactors, or comparable enterprise platforms, preferably in HR or federal support environments. Experience with workflow automation and cross-platform coordination required.

Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Human Capital Technology Support

• HR Tech Modernization Functional Area Activities.

ServiceNow, SAP SuccessFactors, workflow automation, configuration management, testing, release support, platform integration, solution delivery

• Technical troubleshooting, ownership, teamwork, communication, execution discipline, continuous learning

• Primary artifacts include configuration workbooks, enhancement backlog, test scripts, release notes, deployment checklists, and support run books.
• Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
• EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
• Ful Time Regular VISA Sponsorship: NoWe will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required You must be a United States Citizen
• Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.

Role bridges platform implementation and user-facing modernization outcomes, with strong emphasis on integration, reliability, and supportability.

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• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
• Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors.
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.
• Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference.
• Willingness - to constantly learn, share, and grow and to view the world as their classroom.