Senior Revenue Operations Analyst

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We are seeking NYC-based candidates or those open to relocation to NYC.

PermitFlow is seeking a Senior Revenue Operations Analyst to help build and maintain the systems, automations, and workflows our go-to-market teams depend on. Reporting to the Revenue Operations Manager, you'll partner closely with Sales, CS, and Ops to execute on Salesforce infrastructure, ship AI-powered workflows, and keep the GTM engine running as the company scales.

This is a hands-on IC role with significant visibility; the tools and systems you build will be used by leadership and drive real decisions within your first months on the job.

- Build and maintain Salesforce automations, screenflows, Lightning Web Components, custom objects, and Apex-based logic; help keep the CRM accurate and trustworthy as the source of truth for revenue data

- Build and maintain production-grade automations in n8n and similar tools, supporting the full lifecycle from scoping through monitoring and iteration

- Deploy AI into live workflows and systems, not as a personal productivity aid, but as infrastructure that improves efficiency across the GTM org

- Support lead and opportunity routing logic from inbound assignment through stage progression and handoff to CS, with the Revenue Operations Manager owning end-to-end design

- Support deal desk operations including pricing approvals, contract generation, and non-standard deal routing

- Build dashboards, reports, and analytics that give leadership clear visibility into pipeline health, rep productivity, and revenue forecasting; surface insights, not just metrics

- Serve as a frontline operational resource for GTM teams debugging workflows, triaging requests via Slack, and maintaining process documentation and runbooks in Notion

- Partner with the Revenue Operations Manager and GTM leadership to identify pain points, scope solutions, and deliver them on a fast build cycle

- 3+ years of experience at a tech company; ideally 1+ year as a Salesforce admin

- Hands-on Salesforce experience with Flows, Lightning Web Components, and/or Apex; comfort reading, writing, and debugging code

- Demonstrated AI fluency: you've built actual systems and workflows on top of AI, not just used AI tools for personal productivity; ideally you bring specific examples

- Exposure to automation tooling (n8n or similar) and the GTM stack (Outreach, Gong, Sales Navigator, marketing automation platforms)

- SaaS background, ideally at a startup or growth-stage company; comfort operating without a defined playbook

- Strong analytical ability, comfortable with data modeling, reporting, and translating metrics into actionable recommendations

- Ownership mindset: you take problems from identification through deployment and ongoing iteration, not just to "in progress"

- Bias toward shipping a working v1 fast and iterating; you don't wait for a perfect spec to start building