Permit Operations Lead (Fully Remote) @ PermitFlow

Product Manager (Senior / Lead / Staff)

Full-time · New York City, NY (Remote)
✓ Verified live on the employer's own system · added 165 days ago
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Mid-level · 3+ yrs exp

Requirements

Experience: 3+ years

Skills & tools

OperationsMachine LearningHiringTeam LeadershipSalesCommunications

Benefits — mentioned in this posting

Remote / flexible
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Full job description

- Construction is one of the largest industries in the world - and one of the most operationally fragmented.

- Before anything gets built, projects must move through permitting and pre-construction workflows spread across ~20,000 jurisdictions, each with different rules, systems, and processes.

- The result is a massive bottleneck slowing down housing and infrastructure across the country.

- PermitFlow is rebuilding this layer from the ground up - using modern software and AI systems to automate and orchestrate permitting end-to-end.

- We are still early. The product surface area is expanding rapidly, the workflows are deeply complex, and the opportunity to shape how this industry operates is enormous.

- This is one of those rare moments where product decisions directly influence how the physical world gets built.

- Our HQ is in New York City with a hybrid schedule (3 in-office days per week).

- We’re hiring a Product Manager to lead critical product initiatives across PermitFlow’s platform.

- This is a highly ownership-driven role at the intersection of AI, workflow automation, and real-world operational complexity. You’ll work directly with engineering, design, operations, leadership, and customers to define products that simplify one of the most fragmented workflows in the physical economy.

- The best PMs here operate like builders and owners. They move quickly, prioritize ruthlessly, stay close to customers, and drive clarity in ambiguous environments.

- You will own problems end-to-end from customer discovery and product strategy through execution, launch, iteration, and measurable customer impact.

- This is not a role where you inherit a fully-defined roadmap. You’ll help define what gets built, why it matters, and how the product evolves as the company scales.

- Lead a core product area focused on customer-facing workflows and AI-powered systems that simplify complex permitting processes

- Drive the full product lifecycle: discovery, prioritization, design, development, launch, and iteration

- Work directly with customers to deeply understand pain points, operational bottlenecks, and workflow inefficiencies

- Translate ambiguous real-world problems into intuitive, scalable product experiences

- Partner closely with engineering, design, operations, and sales to deliver products that create measurable customer and business impact

- Define product strategy, roadmap priorities, success metrics, and execution plans across teams

- Drive alignment across leadership and cross-functional stakeholders in a fast-moving environment

- Help establish product standards, operating principles, and execution culture as the PM organization scales

We’re looking for product leaders who thrive in high-ownership environments and enjoy solving operationally complex problems.

- 3+ years of product management experience shipping impactful products in startups or fast-moving environments

- Strong product judgment and ability to prioritize effectively across competing opportunities

- Experience leading product initiatives with meaningful business or customer impact

- Ability to operate effectively in ambiguity and create clarity for cross-functional teams

- Excellent communication and collaboration skills across engineering, leadership, operations, and customers

- Strong analytical and problem-solving ability with a customer-first mindset

- Technical fluency and comfort working closely with engineering teams

- Bonus: experience with workflow systems, AI products, enterprise SaaS, or operational tooling

This is not a feature optimization role - it is a systems-building role inside a category being created in real time.

- and emerging AI systems capable of automating end-to-end complexity

The products built here directly impact how quickly housing and infrastructure projects move from idea to execution.

This role offers rare leverage: you’ll help define both the product experience and the operational foundation of a rapidly scaling company still early enough for individual decisions to meaningfully shape its trajectory.

If you’re excited by the opportunity to build AI-powered products that simplify complex real-world workflows - and want to help define a category from the ground up - we’d love to talk.

Inside PermitFlow: The Team Transforming Construction Permitting https://www.youtube.com/watch?v=Xbxs_TzlTTo

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