Technical Program Manager, Data Center Operations

The below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would .

- You have run program management in mission-critical environments where a delayed handover or missed SOP had real operational consequences, not just schedule slippage.

- You have designed operational frameworks from scratch: handover gates, SOP libraries, incident management programs built without a legacy system to copy from.

- You quarterback across design, construction, supply chain, and site ops teams simultaneously, and other teams call you when a cross-functional workstream is stuck.

- You write clearly enough to distill a complex operational issue into a decision and a next action for a site lead, an executive, or a counterparty who was not in the room.

- You track incident trends and CAPA status in live dashboards and follow corrective actions through to closure, not just to initial assignment.

- You have personally built or maintained SOPs and measured whether they were actually followed, not just whether they existed.

- Bonus: ITIL, PMP, or PgMP certification. Hyperscale or large colo operator experience. Familiarity with ASHRAE, Uptime Institute, or TIA-942 standards.

Exposure to datacenter construction and commissioning processes.

Total compensation may also include equity in the form of stock options.