Main function is insurance follow up, such as billing issues, adjustments, and contacting insurances to review explanations of benefits and processing. May speak with patients on occasion. Must understand the full cycle of account follow up
Will be following up with insurance carriers to confirm information necessary for the claim to be filed, and notifying contacts at the hospital with a report so that the facility can perform the billing
2+ year in the healthcare industry preferably with a collections and insurance verification/billing background
Computer literate—must be familiar with Microsoft Office programs
Heavy customer service and data entry experience
Insurance billing experience
Comfortable being on phone all day, no face to face patient contact
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