Sears Outlet Sales Associate, Part Time

The consultative selling associate is responsible for selling and servicing customers. This position exists to provide positive contact with the customer. This person must listen, discover and understand customers' needs.

To educate customers on options available, provide customer assistance and support our customers after the sale, while delivering satisfying and positive customer experiences. The associate will also support customers in handling their issues and concerns as they arise on the sales floor. Utilizes approved selling practices and guidelines to determine customer need and match with appropriate product and/or services.

Dependent upon the assignment, the associate will sell in multiple consultative selling department(s).

Drives revenue growth by using selling and customer service skills and abilities. This includes completing sales through ringing of sales through our point-of-sale systems.

Execute operational and selling processes and ensure sales performance standards are met (e.g.use of Discovery Guide and other selling tools to sell product and offer credit products, installation where appropriate, protection agreements, etc.).

Maintains knowledge of products; provide appropriate matching of features and benefits of these products to meet the customer's needs.

Optimizes miscellaneous income opportunities (e.g. credit: rapid credit, AccountCare; protection agreements, installation, gift cards, etc.).

Maintains merchandising standards and ready all day standards within assigned departments.

Makes and serves coffee and cookies to customers when necessary.

High degree of technical knowledge in terms of product and services offered.

Apply online to be considered: www.shos.com and Req ID 1261604