This resource will create the research plans, conduct the research, and analyze and report data back to the larger project team.
The researcher typically works with the product owner or business analyst and possibly the development team.
Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including but not limited to: key-stroke level modeling (KLM); lab-based and remote moderated and unmoderated usability testing; contextual inquiry / field studies; surveys; interviews; heuristic evaluations; focus groups; ethnography and persona development; rapid iterative testing within an Agile environment.
Work with product teams to identify and prioritize user research requirements, including timelines, scope and methodologies
Collaborate with product teams to remediate issues identified from research.
Demonstrated experience delivering user research, including developing user personas, conducting field studies / contextual inquiry, and usability testing
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