Customer Service Representative (Level II)

• Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.

• Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.

• Uses computerized system for tracking, information gathering, and/or troubleshooting.

• Requires advanced knowledge of the organization, products and/or services.

• May involve cross selling or up selling of other financial products.

To get further details or to apply for this position please contact: