As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
- We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.
- Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.
- It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
- Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.
- You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal
- Additional incentives available, such as SPIFFS, plus we offer generous employee discounts on all products
- We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning
- This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching
- 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
- Experience with computers and POS systems (particularly RetailPro)
- Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)