Business Development Representative SMB

As a Business Development Representative, you play a pivotal role in driving our sales pipeline. With a strong focus on outbound prospecting, you proactively identify and engage high-potential prospects, while also managing inbound leads. As the first point of contact for current customers and prospects, you lay the foundation for meaningful sales conversations and long-term partnerships.

Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement.

If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.

- 0-1+ years of relevant customer-facing experience, preferably in sales or related roles.

- Demonstrates a genuine interest in a sales career and understanding the sales process. and an eagerness to solve our prospects’ problems

- Solid communication and interpersonal skills, possessing the demonstrated ability to: articulate ideas clearly and concisely verbally and in writing, comfortably engage with new people and build rapport over the phone, email, and social media.

- Has business acumen, having a foundational grasp of how businesses operate, including common challenges and the importance of revenue generation.

- Proficiency in basic computer applications such as standard office software and demonstrates an aptitude for learning new technology, including CRM systems and sales engagement tools.

- Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.

- Curious and coachable, with an ability to embrace and apply feedback, adapt, and continuously improve.

- Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and leveraging social selling techniques.

- Qualify inbound leads generated through marketing efforts, understanding their needs and determining their fit for our solutions.

- Conduct engaging conversations with prospects to understand their business challenges and effectively communicate the value of our offerings.

- Diligently research and gather information on target accounts to create strategies for outreach and maximize engagement.

- Created a qualified pipeline for Account Executives, ensuring a smooth transition in the sales process.

- Maintain accurate and up-to-date records of all activities and prospect interactions within our CRM system to support reporting and pipeline visibility.

- Regularly collaborate with Account Executives and sales managers to prioritize outreach efforts, seek guidance on best practices, and refine approaches.

- Meet and exceed monthly and quarterly targets for qualified opportunities generated.

- Continuously learn about our products, services, and the market landscape to effectively communicate our value proposition.

- Utilize feedback and tools from coaching sessions to identify improvement areas in calls or emails, proactively refining outreach and objection-handling techniques.

USA-based roles only: The annual base salary for this role is between $58,000 USD and $81,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $ 55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis.

We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.

For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA.

In leadership roles, you can expect to travel once per month on average.

Note: All go-to market roles will have an in-person onboarding in Toronto.