We are seeking a Senior Product Manager to join our E-commerce experience team. In this high-impact role, you will be part of a team responsible for the strategy and execution of our digital storefront, focusing on optimizing the path to purchase and driving long-term customer lifetime value. You will help coordinate execution across multiple squads to deliver a cohesive, world-class shopping experience.
The Ecommerce team within RevX (Retention, Ecom, and Bold.pro) is focused on building and optimizing a seamless, high-performing digital storefront that drives conversion and long-term customer value. We own the end-to-end purchase experience, from how users subscribe, upgrade, and engage with new offerings. This team is highly data-driven and experimentation-focused, continuously testing and refining the user journey to improve conversion, pricing, packaging, and overall experience.
Sitting at the intersection of product, growth, and monetization, Ecommerce plays a critical role in scaling the business by delivering intuitive, high-impact experiences that balance user needs with sustainable revenue growth.
- Strategy & Vision: Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
- Cross-Functional Leadership: Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
- Advanced Experimentation: Coordinate with E-Commerce leadership to drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights to relentlessly optimize the user funnel.
- Roadmap & Prioritization: Champion the customer voice across the product organization, prioritizing the roadmap based on deep user pain points, market dynamics, and complex opportunity sizing.
- Technical Excellence: Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks during the planning phase of new E-commerce features.
- Metrics & Impact: Define and analyze complex metrics that inform the success of the product area, driving sustained impact on both customer satisfaction and business OKRs.
- Professional Background: 5-7+ years in Product Management, with a proven track record of delivering results in a fast-paced, high-traffic environment.
- Level Specificity: Demonstrated experience at an "Advanced" level (P4), specifically leading complex project execution independently.
- Subscription models of consumer-facing products (freemium to paid conversion, renewals, winbacks, retention)
- Communication : Ability to tailor communication for technical and non-technical audiences and influence through storytelling and data.
- Product Sense : Advanced ability to lead product decisions rooted in intuitive, customer-first thinking and deep user understanding.
- Ability to manage multiple concurrent experiments and initiatives
- Proven experience operating in a high-velocity environment with a weekly or biweekly shipping cadence.
- Ability to consistently maintain a prioritized backlog aligned to KPI impact
- Advanced proficiency in product analytics tools (e.g., Amplitude, Mixpanel, GA, FullStory)
- Ability to independently build funnels, cohorts, and retention curves
- Experience in defining and maintaining event tracking schemas
- Qualitative research skills (user interviews, usability testing, session replays) to inform roadmap decisions
- Ability to connect qualitative insights with quantitative signals (e.g., explaining why a funnel drops)
- Experience identifying and leveraging behavioral levers (e.g., urgency, loss aversion, habit formation)
- Deep understanding of front-end systems and experimentation constraints (e.g., feature flags, event tracking, architectural tradeoffs)
- Ability to collaborate effectively with engineering on implementation feasibility and instrumentation
- Proven track record of results working with high-traffic sites and advanced A/B testing
- Fluency with AI tools for research, prototyping, and data synthesis
- Expertise in payment success rate optimization and fraud prevention
- Understanding of subscription and payment regulations and compliance
BOLD is able to hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Tennessee, Texas, Utah, Virginia, Washington.