Senior Product Designer

We're a small design team that reports to the Head of Product Design, who reports to the Chief Product Officer. Each designer is embedded in a cross-functional pod, working closely with Product and Engineering partners. We work at varied fidelities, adopting with intention new tools and processes that help us learn, apply judgment, communicate, and ship.

The job is making AI-powered healthcare workflows buildable, operable, and trustworthy in an industry where getting it right matters. It requires someone motivated by complex systems that have real consequences and impact on human lives.

We're looking for a Senior Product Designer to own product design across multiple workstreams within a cross-functional pod. You'll work on a multi-persona platform, designing for:

- Internal and external users who build healthcare workflows,

Break down problems and articulate your reasoning as you drive from rough concepts to shipped products.

You might design how a workflow builder configures an AI-powered automation, how an operator triages failures across hundreds of running workflows, and how the patient on the other end experiences the outreach. Then figure out how a change to one surface propagates through the others. Your work may be communicated through workflow diagrams, Figma mockups, or rich design-in-code prototypes as the project merits.

- Shape what gets built, how it's used, how it works, and how it looks

- Partner with product and engineering to plan, sequence, validate, and iterate

- Communicate design decisions and tradeoffs to cross-functional partners

- Contribute to and evolve our shared design systems, tools, and processes

- Explore new ways of working that help the team learn faster and ship better

- Demonstrable experience making complex systems understandable and usable for the people who rely on them

- Experience designing for enterprise SaaS and multiple organizational roles and personas with varied needs, roles, and technical/system fluency

- Experience designing developer tools, platform products, or workflow automation

- Technical curiosity - engages with component APIs, data models, and system constraints as design inputs

- Moves forward through ambiguity, using judgment and evidence rather than waiting for complete briefs