Government Travel Consultant

CI Azumano is seeking a detail-oriented and customer-focused Government Travel Consultant to support federal agencies with professional travel services. This position plays a key role in ensuring travel arrangements meet government standards while delivering exceptional service. No prior government travel experience is required- comprehensive training will be provided to set up for success.

This is a remote position; however, one week of in-person orientation at our home office in Virginia Beach, VA is required.

Roles and Responsibilities include, but are not limited to :

• Secure air, car and hotel accommodations for contracted government agencies.

• Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured.

• Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification.

• Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel.

• Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies.

• Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency

• High School Diploma or GED, with some post-high school education