Judicial Operations Clerk (D6 Iowa 112627)

The Iowa Judicial Branch, in Iowa County, seeks applicants for a Judicial Operations Clerk within the Clerk of Court Office to perform the clerical support and customer service for efficient court operations and the integrity of court records.

Duties for this position will include processing case-related documents in Benton, Iowa and Tama Counties such as petitions, orders, warrants, writs, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to support accurate records and efficient court operations. Perform duties related to jury management. Provide customer service to assist court users in-person and on the phone with general requests on court-related matters, process and record payments, and answer case processing questions. Provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies. Occasionally support courtroom operations. Respond to records requests and be involved in records management.

The successful candidate will be able to learn and navigate court record-specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful candidate will have keen attention to detail to maintain the accuracy and integrity of court records. This position may occasionally travel to other counties within the judicial district.

Perform customer service, clerical, and administrative work necessary for court operations.

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

The incumbent must meet the minimum requirements to qualify for the position.

• High school diploma (or high school equivalency diploma).
• One (1) year of full-time equivalent professional office experience in business support, court, or legal support.

Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

Additional Information

May be designated to give bond per Iowa Code §602.8101.3

• Experience with court or legal process or terminology.
• Ability to manage multiple tasks with strong attention to detail.
• Experience with accurate record keeping.
• Cash handling and daily balancing experience.
• Ability to de-escalate difficult interactions professionally.
• Experience securing confidential information.

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

Candidates need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the “To Apply” section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

The pay range for this position is $21.98 - $34.74 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees’ Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.