Entry-Level Implementation Specialist

Entry-Level Implementation Specialist | Reynolds and Reynolds Solutions Dealership-wide Advanced Analytics Database Marketing Network Security Retail Management System Spark AI Sales Customer Relationship Management Desking Online Retailing Vehicle Management Parts Parts Inventory Management Parts Pricing Business Office Advanced Analytics Cash Flow Management Digital Document Storage eContracting Payroll and Human Resources Finance Compliance Digital Document Storage eContracting The docuPAD® System Service Appointment and Write Up Check Out and Payments Customer Relationship Management Reconditioning Service Operations Upselling and Customer Communications All Solutions Resources Resource Library Fuel Blog Connected Podcast Customer Success Stories Amplify Document Services Service Early Bird/Nite Owl® Promotional Hang Tags Service Forms Service Reminders Vehicle Dispatching Vehicle Interior Protection Business Office Business Cards Checks & Envelopes Deal Jackets Toner Sales Buyers Guides Key Tags License Plate Frames and Inserts Lot Décor Promotional Products Vehicle Window Stickers Finance & Insurance LAW 553® Retail Installment Contract LAW® F&I State Libraries LAW® Leases View Our Products Place an Order Reynolds Document Services Support Customer Success Services Contact Support Training Company About Us Careers Associate Foundation Media Center Our Leadership OEM Relations Reynolds Data Management Contact Customer Login Training Search Entry-Level Implementation Specialist Training Dayton, OH Full Time Position Description Are you driven to help customers succeed and excel at managing multiple priorities?

As an Implementation Specialist, you will play a key role in guiding customers through the successful launch and adoption of our software solutions.

Your day-to-day may include coordinating project milestones, configuring software to meet unique customer requirements, and delivering user training—all while ensuring a smooth and positive customer experience.

Roles may vary from project management to training or specification setup, depending on your assigned team. Training On the job, classroom training, and online courses.

The department has study groups to help with the certification testing.

Requirements High school diploma required; associate or bachelor’s degree preferred; Strong organizational and multitasking abilities; Excellent verbal and written communication skills; Ability to quickly learn new software and adapt to changing priorities; Experience in customer service, project management, training, or business analysis is a plus; Automotive dealership experience is an asset, but not required Benefits We strive to offer an environment that provides our associates with the right balance between work and family.