SoFi

Senior Manager, Relay Business

NY - New York City +1 more
✓ Verified live on the employer's own system · added 22 days ago
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Senior · 12+ yrs exp

Requirements

Education: Master's degree

Experience: 12+ years

Skills & tools

MarketingTeam LeadershipOperationsP And LData AnalysisBusiness DevelopmentManagementCustomer Service

Benefits — mentioned in this posting

Remote / flexible
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Full job description

What you'll do: - Support overall vision and strategy for the business area, partnering with leads across functions (e.g. Product, Marketing) and Member BU Leadership - Set and manage overall XFN team operations for Relay to execute against vision and strategy, and achieve OKRs - Manage the P&L for the area in partnership with Finance (business impact), in line with area goals and company goals - Develop and provide regular reporting on business performance/analytics and ensure timely communication to the Executive Team and the Board - Support legal/compliance approach for the area, partnering with leads in our legal department on how to safely execute against our vision - Partner with leads in our risk department on how to safely execute against our vision, including but not limited to financial, fraud/gaming, and operational risk - Keep a pulse on industry trends and competitor actions to ensure SoFi is winning on the market - Participate in business development and third-party partnership activities as needed with key stakeholders What you'll need: - 12+ years of experience overall across strategic and general management roles - Demonstrated track record of delivering business results and hitting OKRs - Strong focus on customer experience and insights - Excellent written and oral communicator What it takes to succeed: - You're a full stack "operator": ability to both create and execute the business strategy; with clear objectives, but limited, ambiguous, or varied direction - Ability to influence and execute cross-functionally: leading and influencing colleagues over whom you have no direct authority, ultimately leading to timely tactical decision making to advance objectives for our business & members - A data-driven story teller: You know how to use data to lead you to the answer, with a keen ability to distill complex information clearly, in a way that brings people along.

Strong written, through presentations and verbal communications. - You have a bias towards action: You recognize the bigger picture but do not let that stop you from making progress, identifying quick wins and being scrappy - You can juggle multiple priorities, and wear many hats: You are comfortable switching contexts and know how to self-prioritize to focus your limited time on the most impactful work Member-first: You think in terms of end-to-end member experiences and are able to connect the dots between when something is good for our members it will be good for our business.

Nice to have: - MBA or equivalent degree - Experience in Financial Services or Fintech - Experience in consulting, investment banking, growth-stage start up or in a similarly demanding role - Series 7 & 24 Licenses Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture.

As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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This posting was published by SoFi on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.