Business Support, Facilities Support

This role is a hands-on facilities support position where you'll serve as a vital link between our Facility Management Team, clients, and vendors. You'll ensure our office environment operates smoothly by managing daily operations, coordinating maintenance activities, and responding to facility requests while maintaining exceptional customer service standards. As a key member of the facilities team, you'll contribute to creating a safe, efficient, and welcoming workplace that supports JLL's commitment to operational excellence.

Conduct daily office walkthroughs to maintain clean, organized, and safe work environments while identifying opportunities for operational improvements

Respond promptly to all work orders, ensuring KPI compliance and delivering outstanding customer service to clients, visitors, and guests

Manage essential facility operations including pantry services, supply ordering, mail distribution, and conference room coordination

Coordinate and schedule preventative maintenance activities, working closely with vendors and service providers to minimize workplace disruption

Oversee emergency provisions and procedures in partnership with client Health & Safety teams, and collaborate with Security on safety-related matters

Support special events, client meetings, and tactical planning initiatives that align with the Facility Management Team's goals and objectives

Utilize work order management tools (Corrigo) and procurement systems (Coupa) to track, analyze, and report on facility operations and budget performance

• 2-3 years of experience in business and facilities support, hospitality.
• Associate's degree in Facilities Management, Building Services, Business Administration, or a related field
• Proven customer service skills with the ability to maintain professionalism under stressful situations and time constraints
• Proficiency in MS Office Suite (especially Excel) with capability to customize administrative reports and manage databases
• Strong organizational skills with demonstrated ability to plan, prioritize, and manage work independently without direct supervision
• Excellent written and verbal communication skills with a collaborative working style

• Experience with facility management software systems such as Corrigo or similar work order platforms
• Familiarity with procurement systems like Coupa for spend management and vendor coordination
• Knowledge of preventative maintenance scheduling and coordination procedures
• Experience supporting workplace safety, security, and emergency response protocols
• Background in reception, guest services, or landlord relations within commercial office environments

Location: Denver, CO

Shift: 1st shift

$26.00/hour

54,800.00 – 60,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

JLL offers competitive wages and benefits to eligible employees, including 401(k) plan, Medical/Dental/Vision Insurance, Paid Time Off and Company Holidays, Executive Benefits, Parental Leave Pay, and Short/Long Term Disability Leave.

Please note: This is NOT an engineering/tech role

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.